Auf einen Blick
- Aufgaben: Be the go-to person for American, Canadian, and Brazilian students exploring Europe!
- Arbeitgeber: Join a dynamic German tour operator specializing in study abroad programs.
- Mitarbeitervorteile: Enjoy covered travel expenses and competitive compensation based on program duration.
- Warum dieser Job: Create unforgettable experiences while exploring your city and meeting new people.
- Gewünschte Qualifikationen: Fluent in English and French with strong organizational and communication skills.
- Andere Informationen: Ideal for those living in or near Rouen with a passion for cultural exchange.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Do you enjoy meeting new people? Are you flexible, well-organized and have a good sense of humor? Are you passionate about your city and enjoy working with people?
If your answer is “yes” to the above questions, we may have the right job for you!
We are a German tour operator specialized in study abroad programs for American, Canadian, and Brazilian university groups to Europe.
As their coordinator, you will support and accompany our overseas student groups during their tours in Europe.
Tasks
- Deliver a high level of customer service and traveler satisfaction
- Provide detailed information about Rouen and its public transportation system and give suggestions about what to do in the region
- Take care of the logistics of the tour e.g. lead the group to the business/cultural visits, airport/train pick-up etc.
- Orientation walking tour and introduction to the local culture on the arrival day
- Deal directly with students’ issues and/or concerns and be their contact person for questions, problems, and emergencies (e.g. seeing a doctor)
Requirements
- Fluency in English and French
- Very good organizational and communication skills
- Applicants should live in or near Rouen and be knowledgeable about the city
- Strong service orientation and ability to deal with stressful circumstances
- Very good problem-solving skills
- Reliability, flexibility, and open-mindedness
- Experience in similar jobs preferred
Benefits
- Compensation: depending on duration of the program
- Expenses while travelling with the group are covered
As a CEPA coordinator we ask you to not only focus on the logistics of the tour, but to create an unforgettable experience for our student groups.
You will be a part of our team at CEPA to help students and faculty leaders to discover Europe through educational travel.
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Coordinator/Tour Manager for American/Canadian/Brazilian university groups in Europe Arbeitgeber: CEPA GmbH

Kontaktperson:
CEPA GmbH HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Coordinator/Tour Manager for American/Canadian/Brazilian university groups in Europe
✨Tip Number 1
Familiarize yourself with Rouen and its attractions. Knowing the best spots to recommend will not only impress your potential employers but also show your passion for the city.
✨Tip Number 2
Highlight your experience in customer service roles. Being able to demonstrate how you've successfully handled stressful situations or resolved issues will make you stand out as a candidate.
✨Tip Number 3
Showcase your organizational skills by discussing any relevant experiences where you managed logistics or coordinated events. This will illustrate your ability to handle the responsibilities of the role.
✨Tip Number 4
Emphasize your language skills, especially your fluency in English and French. Being able to communicate effectively with diverse groups is crucial for this position.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Coordinator/Tour Manager for American/Canadian/Brazilian university groups in Europe
Tipps für deine Bewerbung 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience you have in coordinating tours or working with international student groups. Mention specific examples that showcase your organizational skills and ability to handle logistics.
Showcase Language Proficiency: Since fluency in English and French is a requirement, clearly state your language skills in your CV and cover letter. If you have any certifications or relevant experiences that demonstrate your proficiency, include those as well.
Demonstrate Customer Service Skills: In your application, provide examples of how you've delivered excellent customer service in the past. Highlight situations where you successfully resolved issues or provided support to clients, especially in stressful circumstances.
Express Passion for the Role: Convey your enthusiasm for working with students and your love for Rouen. Share why you are excited about the opportunity to create memorable experiences for university groups and how your personality aligns with the job's requirements.
Wie du dich auf ein Vorstellungsgespräch bei CEPA GmbH vorbereitest
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel and working with international students. Share any personal experiences that highlight your love for exploring new cultures and meeting new people.
✨Demonstrate Organizational Skills
Prepare examples of how you've successfully managed logistics in previous roles. Discuss specific situations where your organizational skills made a difference, especially in stressful circumstances.
✨Highlight Communication Abilities
Since the role requires fluency in English and French, be ready to showcase your language skills. Practice answering common interview questions in both languages to demonstrate your proficiency.
✨Prepare for Problem-Solving Scenarios
Think of potential challenges you might face as a coordinator and how you would handle them. Be prepared to discuss past experiences where you effectively resolved issues, particularly those involving students or group dynamics.