Security Officer - Level 3

To carry out guarding duties at guard sites in accordance with SNP Standing Orders and site instructions, in compliance with AS4421-1996 and all relevant State and/or Federal legislation.

Workplace Health & Safety

• Take reasonable care for your own health and safety and the health and safety of other people in the workplace.
• Comply with health and safety policies and procedures, including the investigation and reporting of hazards and incidents to your manager.
• Comply with any reasonable instruction related to health and safety.
• Do not interfere with or misuse anything provided in the interest of health and safety.
• Understand and reinforce the requirements of HSE to keep our people safe.
• Meet company HSE requirements.

Key Responsibilities

Security Officer Level 3 works above and beyond the skills of an employee at Levels 1 and 2, and to the level of their skills, competence and training.

• Works from complex instructions and procedures under limited supervision.
• Exercises good interpersonal and communications skills.
• Exercises computer skills at a level higher than Level 2.
• Assists in the provision of on-the-job training.
• Exercises discretion within the scope of this classification level; and performs work independently under limited supervision either individually or in a team environment.

Indicative of the tasks that an employee at this level may be required to perform are the following:

• Control of movement of persons, vehicles, stock or material at gatehouses and similar locations utilising monitoring and operating computer based systems requiring data input, including manipulation of spreadsheet based computer programs or other advanced monitoring system.
• Monitor and operate, under supervision, building operation systems terminating at a visual display unit or computerized printout, including the monitoring of complex fire alarms, water towers or chillers, temperatures and other similar building operational system functions.
• Stock and material control at computerised gatehouses and similar locations requiring data input and manipulation of computer programs, for example, Microsoft Excel and other similar computer programs.
• Provide safety induction to employees, contractors or visitors to a site.
• Monitor and act on walk-through electromagnetic detectors, or monitor, interpret and act on screen images using x-ray imaging or observation equipment, including in or in connection with airport security zones.

A Security Officer Level 3 may be required to perform duties of Security Officers at Levels 1 and 2 that are not designed to promote deskilling.

Qualifications

Mandatory

• Current and applicable Security license Cert II (as per state regulation)
• Current First Aid Certificate
• Australian/New Zealand Citizen or Permanent resident
• Driver\’s license
• CPR
• Working with children\’s check
• MSIC

Skills

• Adaptability – Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Applied learning – Assimilating and applying new job-related information in a timely manner.
• Building a learning organisation – Evaluating organisational teams and individuals needs with respect to a reference point (i.e. current or future vision), creating an environment that fosters growth and development; establishing processes to monitor development strategies; adjusts strategies in response to continually changing organisational needs.
• Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Customer focus – Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.
• Developing strategic client relationships – Proactively identifying and developing strategic client relationships; anticipating client requirements; initiating or encouraging which meet/exceed client expectations; using appropriate interpersonal styles and methods to ensure on-going client satisfaction.
• Manage safety – Being aware of conditions that affect employee safety. Ensuring all facets of safety are appropriately managed.
• Operational decision making – Relating and comparing data on operational (i.e., day to day) effectiveness from different sources; establishing goals and requirements that reflect organisational objectives and values, including the importance of continuous improvement; securing relevant information and identifying key issues, relationships, and cause-effect from a base of information; committing to an action after developing alternatives based on logical assumptions and factual information taking consideration resources, constraints, and organisational values.
• Technical and professional knowledge and skills – Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.

Knowledge

• Security industry

Experience

• Experience in a similar role preferred.
• E.g. specific on the job training

Benefits & Culture

• Friendly and inclusive environment
• Growth and development are supported and promoted
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees

Diversity Statement

Certis Security Australia promotes diversity in the workplace through our Diversity Inclusion initiative and via our Indigenous partnership with Corroboree Security. We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role.

Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you.

Certis Security Australia Master License

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