Auf einen Blick
- Aufgaben: Biete technischen Support für Mitarbeiter in 19 Standorten in der EMEA-Region.
- Unternehmen: MGI Luxury Group, ein innovatives Unternehmen im Luxusuhrenmarkt.
- Vorteile: Flexible Arbeitszeiten, hybrides Arbeiten und attraktive Mitarbeiterrabatte.
- Weitere Informationen: Entwickle deine Karriere in einem schnell wachsenden Unternehmen.
- Warum dieser Job: Werde Teil eines dynamischen Teams und arbeite in einem internationalen Umfeld.
- Qualifikationen: Abschluss in Informatik oder verwandtem Bereich, fließend in Französisch und Englisch.
Das prognostizierte Gehalt liegt zwischen 45000 - 65000 € pro Jahr.
MGI Luxury Group, located in Bienne, Switzerland, is an international and innovative company of Movado Group, Inc. which is a prestigious manufacturer and marketer of luxury and fashion timepieces under various brands. Our products are recognized for their competitive edge in the luxury/fashion market. The working environment of Movado Group, Inc. is entrepreneurial, people‑oriented, dynamic, and fast‑growing.
Job Purpose
In this role, you will provide first‑ and second‑level support to all employees across 19 different sites in the EMEA region, at all levels of the organization.
Responsibilities
- Ensure timely operational and technical support for personal computers and peripherals on a daily basis.
- Provide and ensure prompt and effective troubleshooting, resolution, and documentation of all problems and service requests.
- Develop accurate documentation of installation and configuration procedures for both standard and non‑standard software packages.
- Manage deployment and rollout of software and hardware.
- Maintain an accurate inventory of GIT clients’ assets.
- Create and maintain our knowledge base to support our users.
- Ensure all network assets are secured by collaborating with our Cybersecurity team.
- Assist with new company opportunities in our region, such as opening new offices or moving existing offices.
Skills and Experience Required
- Required degree: Apprenticeship’s degree in Computer Science or related field.
- Required knowledge: Fluent in French and English; Proficient knowledge of Microsoft Office; knowledge of SAP is an asset.
- Experience with Desktop or Help Desk support is an asset.
- Required competencies: Rigorous, excellent sense of organization, coordination, and priorities.
- Ability to work autonomously.
- Proactive team player.
- High degree of customer focus.
- High energy / Strong Work Ethic.
- Results‑oriented.
- Flexibility and ability to work in a fast‑paced environment and adapt quickly to changing priorities and deadlines.
What We Offer
- A dynamic, respectful, and international environment.
- A motivated and positive team.
- Flexible working hours.
- Hybrid working (2 days home office per week).
- Health insurance contribution.
- Attractive employee discounts.
- Long Service Awards.
- Competitive pension plan.
- Central location, close to the train station.
IT Support Analyst Arbeitgeber: CH01 MGI Luxury Group Sàrl
MGI Luxury Group in Bienne, Schweiz, bietet eine dynamische und respektvolle Arbeitsumgebung, die von einem motivierten und positiven Team geprägt ist. Mit flexiblen Arbeitszeiten, der Möglichkeit für hybrides Arbeiten und attraktiven Mitarbeitervergünstigungen fördert das Unternehmen nicht nur die berufliche Entwicklung, sondern auch das Wohlbefinden seiner Mitarbeiter. Die zentrale Lage in der Nähe des Bahnhofs macht den Arbeitsweg bequem und unkompliziert.
Kontaktdaten:
CH01 MGI Luxury Group Sàrl Recruiting-Team
