Fashion Marketing Intern

Overview

Your Impact @ Chanel As a Fashion Marketing Intern in Boutique, you will play a key role in supporting marketing activities, animating client communication and organizing events for the Geneva Fashion boutique.

You will help reinforce the client experience and ensure the excellence of CHANEL’s image in Geneva.

Responsibilities

• Client Communication & Engagement: Consolidate communication needs for each collection (physical and digital tools) and coordinate client marketing campaigns, following market recommendations, supporting the Sales team (FA) and following up their 1-to-1 communication (Digital and Print).
• Mailing campaigns and gifting strategies: Support the roll-out, communication to the teams, and follow up.
• Events & Client

Experience: Support the implementation of the client activation calendar and events organization (cocktails, boutique experiences, collection launches).

Contribute to event logistics including invitations, gifting, supplier coordination, communication assets, and post-event follow-up.

• Feedback and monitoring: Consolidate feedback and conduct competitive monitoring of the city.
• Hospitality support: Assist the Hospitality team in elevating Client Experience in boutique and rolling-out in boutique services.
• Team activation: Follow and animate the team around monitoring tools for Client Experience such as Pulse index and Voice of clients.

Qualifications

• Profile: Master’s level student (business school or university) with a strong interest in fashion and luxury.

Previous experience (internship or project) in marketing, events, or client data analysis.

• Excellent analytical skills (KPI, CRM, reporting) and Proficiency in Excel.
• Highly organized, detail-oriented, and rigorous.
• Proactive, team player, with strong interpersonal skills.
• Fluent in French and English.
• Internship conditions
• An internship agreement is mandatory for this position and must meet the following conditions: the internship must be part of your study program; the internship must be required for the completion of your degree; the internship must be validated by the award of academic credits.

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches.

Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations.

At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in: Exceptional creation and client experience; Nurturing human potential; Having a positive impact – on people, the environment and communities around the world.

The House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities.

It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations.

This means everyone can grow, continue to be inspired and feel included, now and in the future.

The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

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