Supply Chain Manager

Job Description

About Us:

Pizza Hut, a subsidiary of Yum! Brands, Inc. (NYSE: YUM), serves and delivers more pizzas than any other pizza company. Pizza Hut is committed to providing an easy pizza experience across all channels, including Dine-in, Take-Away, Own Delivery, Aggregators, Web and App. Founded in 1958, Pizza Hut has become the most-recognized pizza restaurant in the world, operating more than 43,000 restaurants in more than 140 countries.

Purpose of the Job:

The Supply Chain Manager, reports to the Supply Chain Director, is a pivotal member of the Supply Chain Management (SCM) team, providing strategic and commercial support to Pizza Hut. This role is responsible for management of operational supply chain activities and overseeing seamless introduction of New Product developments (NPD) & Limited Time Offers (LTO) into the system.

Functional areas also include distribution and monitoring especially as to distribution and supplier quality performance. Primary responsibility is assuring product availability in our distribution centers and on-time in full delivery to our restaurants every day, working in partnership with the marketing team and suppliers to manage the introduction of NPD & LTOs into the system, alongside operationalising delivery of product spec changes and spend smarter initiatives.

This role is about influencing and advising across all functions of the business – from Franchisees to Operations, from Marketing to Development. You will represent the department at forums, meetings, internally and with our valued partners. As such, the ability to communicate effectively, with impact, both verbally and in writing is essential.

This position demands strong commercial acumen in the food service or food retail sectors, with experience managing multi-million-pound expenditures. Exceptional stakeholder management skills and a proactive, self-starting attitude are essential. A proven track record in negotiation and advanced analytical problem-solving skills are required.

Job Functions:

Distribution and Planning:

1. Identify and monitor risks and opportunities related to distribution and planning.
2. Drive innovation projects to step change our distribution and planning operations.

Introduction of New Products and Limited Time Offers (NPD & LTO):

1. This role is responsible for management of operational supply chain activities and overseeing seamless introduction of New Product developments (NPD) & Limited Time Offers (LTO) into the system.
2. Working in partnership with the marketing team and suppliers to manage the introduction of NPD & LTOs into the system.
3. Work with marketing teams, suppliers, and distributor to ensure the effective implementation of new products and limited time offers into the supply chain.

Stakeholder Management:

1. Build and maintain strong relationships with internal and external stakeholders, ensuring alignment of priorities, full operational understanding, and collaborative achievement of goals.

Supplier Performance:

1. Drive continuous improvement initiatives and deliver competitive advantages by optimizing supplier performance, securing cost improvements, and achieving efficiency savings across the supply chain.
2. Measure and drive supplier performance.
3. Drive innovation projects to step change our distribution and planning operations.

Commercial Discussions:

1. This position demands strong commercial acumen in the food service or food retail sectors, with experience managing multi-million-pound expenditures.
2. Take the lead in commercial discussions with suppliers.

Working Relationships:

1. Supply Chain Director (direct report, guidance, policy, prioritisation and approval).
2. Other RSC Departments (brand plans, development program, technical advice, supplier performance feedback).

Knowledge & Skill Required:

1. Proven track record in supply chain management in a fast-moving environment.
2. 5+ years of experience in managing 3PL distribution and planning relationships.
3. Strong stakeholder engagement and negotiation skills.
4. Excellent communication and interpersonal skills.
5. Analytical and diligent approach with strong attention to detail.
6. Ability to respond quickly to supply chain challenges and maintain continuity.

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