Copy of Sales Associate (m/f/d) Munich

Unsere Mission / Our mission

CHRONEXT( one of the leading e-commerce platforms for luxury watches. With a selection of immediately available CPO (Certified Pre-Owned), vintage and new watches, we have proudly served over 100,000 customers worldwide. By combining e-commerce with our exclusive CHRONEXT Lounges, we are redefining the way luxury watches are bought and sold. With offices in Cologne, Munich, Hong Kong, and beyond, CHRONEXT has established a global presence that continues to expand. Our team reflects this international presence, consisting of almost 30 nationalities and diverse cultural backgrounds, working together to drive our success.
Authenticity is at the core of everything we do, from the luxury watches we offer to the talented individuals who make up our team. We are always seeking smart and driven professionals to join CHRONEXT.
Become part of CHRONEXT and redefine the world of luxury watches!
To join our team in Munich as soon as possible, initially limited to 1 year, we are currently looking for a full-time
SALES ASSOCIATE (M/F/D)

Deine Verantwortung / Your responsibility

• You coordinate and conduct in-person customer appointments for the acceptance and handover of luxury watches in our Munich boutique.
• You respond to customer inquiries and communicate professionally across various channels, including phone, email, and Freshdesk.
• You provide expert advice to both new and existing customers on watch purchases and support them in their decision-making process.
• You take responsibility for ensuring smooth operational processes in the boutique, including order management and the maintenance of the premises.
• You work closely with the operational teams at our headquarters in Cologne and maintain regular, proactive communication.

Your profile

WHAT COUNTS FOR US IS WHAT MAKES YOU TICK

• You have initial experience in sales & service or the luxury segment and possess a network of enthusiasts in the luxury industry.
• Our motto, “Customer is king. Always.” is more than just words to you – you go the extra mile to ensure customer satisfaction.
• You have strong communication skills and know how to guide customers in their purchasing decisions with confidence, professionalism, and charm.
• As a true team player, you are reliable, committed, and always ready to support your team.
• You are fluent in both German and English.

Warum wir? / Why us?

What we offer you:

• A dynamic, international organisation with flexible working hours, a hybrid working model (with the exception of the service center & logistics teams) incl. 1 day HO and 4 days office presence, a highly motivated team, short decision-making processes as well as exciting and challenging tasks with a broad scope for development
• Opportunities for personal development, e.g. through financial support of job-related training such as language courses and active participation in the success of CHRONEXT through an exciting compensation model consisting of a fixed and variable component as well as 28 vacation days
• Attractive conditions on the purchase of our luxury watches, 100% payment of the monthly fees for the DeutschlandTicket and an annual voucher budget for Edenred
• Company-wide events such as an annual Christmas party or get-together per quarter as well as a monthly team lunch

Do you have questions?

#J-18808-Ljbffr