Key Account Manager with Italian Fokus (m/w/d)

About

As a Key Account Manager (m/f/d), you will strengthen relationships with our most important dealer partners in Italy—with a clear focus on revenue growth, utilization of our solutions, and partner satisfaction. You will manage a strategic portfolio, develop growth strategies, provide advanced support and training, and proactively identify cross- and upselling opportunities. In addition, you will monitor performance (KPIs) and derive actionable measures for continuous improvement.

Diversity@Chrono24: We believe in the power of diversity.

What you can expect

• Responsibility for a defined portfolio of key dealer accounts and their development
• Development and implementation of account plans to increase revenue, profitability, and product adoption
• Consultative support on platform features, best practices, and new solutions; planning and conducting trainings/webinars
• Identification and realization of cross- and upselling opportunities that create mutual value
• Monitoring and analysis of relevant KPIs (e.g., revenue, conversion, activity and quality metrics), including deriving actionable measures
• Regular business reviews with stakeholders and decision makers
• Close collaboration with Sales, Marketing, Operations, Product, and Support to prioritize market feedback and drive solutions
• Management of renewals, commercial negotiations, and package optimization for long-term partnerships
• Diligent maintenance of the CRM, forecasting, and pipeline management
• Occasional travel to partner meetings, industry events, and team offsites

What sets you apart

• 3+ years of experience in key account management, partnerships, or a comparable B2B role—ideally in e-commerce, marketplaces, or SaaS
• Proven track record in scaling strategic accounts, preferably in the italian market
• Strong consultative sales skills, confident negotiation abilities, and effective stakeholder management
• Excellent analytical skills; proficient in Excel/Google Sheets and BI/reporting tools
• Experience with CRM systems (e.g., Salesforce, HubSpot) and structured account planning
• Proactive, structured, and results-oriented working style with a high sense of ownership
• Fluent English & Italian, both written and spoken; additional languages (e.g., German) are a plus

What we offer

• A responsible position in a dynamic, international company
• A modern work environment with flexible working hours and the option to work from home
• Benefit app: Our benefit app gives you full flexibility. Whether for sports activities, childcare subsidies, or as a flexible mobility budget—with a monthly allowance of €80 per person, you can use and customize the benefits according to your needs!
• Free lunch: Enjoy a free lunch to keep you energized for the rest of the day. Delicious food that brings the team together—another reason to look forward to your lunch break!
• Permanent contract: With a permanent contract, we offer you security and long-term career prospects. We believe in long-term collaboration and your growth!
• 30 days of vacation: Enjoy a healthy work-life balance with 30 days of vacation per year to recharge and find new inspiration. Your time is valuable—use it as you wish!
• Additional days off on December 24th and 31st: Look forward to extra days off on December 24th and 31st to fully enjoy the holidays. More time for family, friends, and festive preparations!
• Work from abroad for up to 20 days per year: Take advantage of the opportunity to work from abroad for up to 20 days a year and discover new cultures.