Our client is a truly innovative and unique medtech company where you will drive clinical and commercial utilization across a portfolio of new and existing customer sites in DACH and the Netherlands in the fields of neurology and neurosurgery. The aim is to grow patient volumes and recurring revenue (e.g., service and consumables) and to help sites build a repeatable, profitable “service line” model.
Territory focus
- Priority centers in Northern Germany and the Netherlands, with broader coverage across the DACH & NL region.
What you bring
Education/background
- Scientific degree (BS/MS), engineering/technical background, or clinical background (e.g., nurse, radiology tech), or MBA/commercial background with a strong sales/marketing foundation.
Experience (typically 5–7 years; areas may overlap)
- 2+ years in a customer-facing medical device clinical/technical role
- 2+ years building relationships across multiple levels in complex hospital accounts for a highly technical solution.
- 1+ year helping implement or scale a new product, service line, or market entry (sales, marketing, product, and project/program management are all valid).
- Experience with neurology, neurosurgery, neuromodulation, deep brain stimulation, and movement disorders can be a strong plus but not a must.
Skills & traits
- Strong relationship builder who can influence bottom-up and top-down across hospital functions.
- Operates with urgency, ownership, and reliability; comfortable being measured on outcomes.
- Big-picture thinker with practical problem‑solving ability; can design workable solutions, not just slide decks.
- Excellent communication: can align internal teams and external stakeholders around a shared plan and drive execution.
- Able to work independently while coordinating tightly with peers and cross‑functional partners.
- Hands‑on, creative, and team‑oriented.
- Fluent in German and English.
- Willing to travel extensively (approximately70%).
What you’ll do
- Own utilization growth across a defined group of installed‑base and newly launched sites.
- Focus primarily on brain/neuro applications (neurosurgery and neurology).
- Deliver annual targets for: number of treatments/procedures, recurring revenue streams tied to site activity (e.g., service and disposables/consumables)
- Build awareness and referral momentum with: referring neurologists and clinicians, patient organizations and patient communities, patients and caregivers
- Embed deeply in each customer environment: understand hospital operations, patient flow, and decision‑making; map the site’s financial and operational model
- Identify bottlenecks and implement practical fixes to improve outcomes
- Act as a trusted business partner to customer leadership—able to influence plans and secure a “seat at the table” for program decision‑making.
- Coordinate with internal teams (sales, marketing, PR/communications, reimbursement/market access) to:
- Align site strategy and execution
- Run local awareness initiatives, support positioning, and consistent messaging
- Serve as the connective tissue between the customer and internal stakeholders to keep execution moving.
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Clinical Account Manager DACH & Netherlands in Hamburg Arbeitgeber: Chronos Systems Inc.
Unser Kunde bietet eine dynamische und innovative Arbeitsumgebung, die es Ihnen ermöglicht, an der Spitze der SaaS-Technologie zu arbeiten und aktiv zur Transformation des industriellen Ersatzteilmanagements beizutragen. Mit einem starken Fokus auf Mitarbeiterentwicklung und einer offenen Kommunikationskultur fördert das Unternehmen Kreativität und Eigenverantwortung, während es gleichzeitig die Möglichkeit bietet, mit führenden Unternehmen in der Chemie-, Pharma- und Automobilbranche zusammenzuarbeiten. Genießen Sie die Vorteile eines Startups, das nicht nur auf Wachstum ausgerichtet ist, sondern auch einen positiven Einfluss auf die Umwelt hat, indem es Überbestände und Abfall reduziert.
