Location:
All German Offices Travel: Up to 25% RegionalMeet The TeamYou will join Cisco Customer Experience (CX) Professional Services in Germany, partnering with enterprise and public sector organizations to design resilient, transformative technology architectures. Our team bridges cutting-edge innovation and strategic business outcomes, fostering an inclusive, collaborative culture centered on technical excellence, continuous learning, and trusted customer advisory where architects lead high-impact customer transformations.
Your ImpactAs a Customer Delivery Architect, you will serve as the trusted technical advisor and lead architectural authority for Cisco's most strategic customer engagements across Germany.
Manages multiple high-priority projects simultaneously, working under pressure and setting priorities to ensure timely and successful delivery of solutions.
Have regional-level impact and sphere of influence; building relationships with other technical stakeholders within the organization.
Demonstrates deep expertise in the technology domains of Agentic AI Systems and Cloud Native architecturesApplies AI-driven workflows to optimize operational and administrative efficiency, enabling deeper engagement in solution design and customer interaction.
Provides guidance, training and mentoring within and outside the team (including engineers and architects across organizations), promoting a culture of innovation, collaboration, and excellence, with a focus on advancing AI and Cloud Native literacy, responsible AI adoption, and strategic AI integration.
Develops strong partnerships with engineers, Technical Leaders and other internal SMEs and leaders, to influence and impact quality of delivery.
Contribute and engage in industry events such as KubeCon, and AGNTCon.
Minimum QualificationsBachelor's degree + 5 years of related experience, or equivalent relevant work experience. CNCF Certification Kubestronaut or other equivalent Cloud Native experiencePractical experience with AI Systems (Training / Inference / Agents)Preferred QualificationsProven track record leading multi-domain architectural design and delivery engagements incorporating AI/ML pipelines, data platforms, or responsible AI frameworks.
Experience maintaining code in open-source projects (preferably CNCF)Open-source community ambassador or equivalent experienceTrack record of contributing to technical industry forums (e.g., KubeCon, Cloud Native Days etc..) and developing mentorship/training programs for junior technical teams. Site Reliability Engineering experience in production operational environments and working with observability solutionsAppreciation for security and GitOps based software delivery lifecycle practicesFluent German language preferredWhy Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Job SummaryJob number: 2021341Profession: Other
Customer Delivery Architect in Frankfurt am Main Arbeitgeber: CISCO Systems
Cisco ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern die Möglichkeit bietet, in einem dynamischen und innovativen Umfeld zu arbeiten. Mit einem starken Fokus auf Teamarbeit und persönlichem Wachstum fördert Cisco eine Kultur der Zusammenarbeit und des Austauschs, während die Mitarbeiter Zugang zu erstklassigen Schulungen und Entwicklungsmöglichkeiten haben. Die Position des Account Executive im Bereich Architektur bietet nicht nur die Chance, an vorderster Front der digitalen Transformation zu stehen, sondern auch Teil eines globalen Netzwerks von Experten zu sein, das bedeutende Auswirkungen auf die Branche hat.
