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- Aufgaben: Engage with global customers, providing technical support and building strong relationships.
- Arbeitgeber: Cisco is a leading tech company focused on innovation and customer success.
- Mitarbeitervorteile: Enjoy a dynamic work environment, diverse culture, and opportunities for professional growth.
- Warum dieser Job: Be a trusted advisor in tech solutions, driving innovation and making an impact.
- Gewünschte Qualifikationen: Experience in Cisco networking, pre-sales, and strong communication skills are essential.
- Andere Informationen: This role is based in Switzerland and values diversity and individuality.
Das voraussichtliche Gehalt liegt zwischen 72000 - 100000 € pro Jahr.
What You’ll Do
You will be running all of the technical interactions between Cisco and one (or two) of its most important global customers. This involves day to day interactions with the customers, account team, partners and coordinating a team of Solutions Engineers and Account Executives.
You’ll build upon the existing relationship that we have with these customers, to help grow our reputation, our brand and our business. You will be seen by the customer as a trusted advisor and as their gateway to the technical heart of Cisco!
You will look to develop your relationship with the customers every day. You will provide an architectural perspective across the entire Cisco product portfolio and you will rely on your experience for specific opportunities. As a Solutions Engineer you’ll participate in the creation of an overall account plan, based on intelligence about wallet share, stakeholder map and by using various business architecture tools and methodologies. You’ll proactively find opportunities through customer meetings, seminars, and education. As a Solutions Engineer you will be equally coordinating key activities such as proof of value, proof of concept or pilot projects.
Who You’ll Work With
Solutions Engineers at Cisco are customer-focused technical sales professionals who provide high level technical support and guidance to the customer. You’ll collaborate with the different Client Executives and the global account teams to recommend and develop appropriate solutions, comparable to a CTO role. You will also work closely with partners, other internal peers such as Customer Experience and architecture teams, to translate business requirement into a technology roadmap, identify and illustrate business, market and technology trends to discover and drive future opportunities.
As a Cisco Solutions Engineer you will be part of an international, dynamic and creative team of technology influencers. Industry leading development programs ensure you will become and remain a technical authority who is entrusted to guide and educate our customers towards building technical solutions that drive innovation within their companies.
Who You Are
You are passionate about doing the right thing: for the customers, for your team, and for the company.
The Solutions Engineer needs to have a proven background in Cisco networking solutions (LAN/WiFi/SD-WAN) and in at least one of our key technical pillars: Cloud/AI, Collaboration, or Security.
The Solutions Engineer should have industry knowledge and many years of technology experience in technical selling, explaining features and benefits to customers and designing solutions and products to meet specific customer needs. In addition to technological proficiency and the ability for accelerated learning, the Solutions Engineer needs to have social, presentation, interpersonal and problem solving skills that evoke passion and confidence.
Mandatory skills & abilities:
- Extensive pre-sales experience is required, working on large and complex opportunities.
- CCNP, CCDP or similar vendor Certification.
- A strong multi-domain knowledge. Enterprise Networking experience as a must. Expertise on one or more of the following areas required: Security, Cloud/AI, Collaboration.
- Excellent written and verbal communication, listening, and strong presentation skills in English.
- Ability to work harmoniously in an international and diverse team.
- Strong analytical skills: ability to assess a problem and resolve with an effective course of action.
- This role is to be based in Switzerland.
Preferred skills & abilities:
- CCIE, CCDE or similar vendor certification highly regarded.
- Proficiency in German and/or any other language is appreciated.
- Typically requires BS/BA (EE/CS) or equivalent.
Why Cisco
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!
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Solutions Engineer, Global Accounts Arbeitgeber: Cisco Systems
Kontaktperson:
Cisco Systems HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Solutions Engineer, Global Accounts
✨Tip Number 1
Familiarize yourself with Cisco's product portfolio, especially in areas like Cloud/AI, Collaboration, and Security. Understanding these technologies will help you engage more effectively with potential customers and demonstrate your expertise during interactions.
✨Tip Number 2
Network with current Solutions Engineers or professionals in similar roles at Cisco. They can provide valuable insights into the day-to-day responsibilities and challenges of the position, which can help you tailor your approach when applying.
✨Tip Number 3
Showcase your pre-sales experience by preparing examples of complex opportunities you've worked on. Be ready to discuss how you identified customer needs and developed tailored solutions, as this is crucial for the role.
✨Tip Number 4
Highlight your interpersonal and presentation skills during any discussions or interviews. Being able to communicate technical concepts clearly and confidently is key to being seen as a trusted advisor by customers.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Solutions Engineer, Global Accounts
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Solutions Engineer position. Understand the key responsibilities and required skills, especially the importance of technical sales experience and knowledge of Cisco networking solutions.
Highlight Relevant Experience: In your CV and cover letter, emphasize your extensive pre-sales experience and any relevant certifications like CCNP or CCDP. Provide specific examples of how you've successfully managed complex opportunities in the past.
Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure that your application materials are well-written and free of errors. Use clear and concise language to demonstrate your ability to communicate effectively.
Express Passion for Technology: Convey your enthusiasm for technology and innovation in your application. Mention any personal projects or experiences that showcase your passion and how it aligns with Cisco's mission and values.
Wie du dich auf ein Vorstellungsgespräch bei Cisco Systems vorbereitest
✨Show Your Technical Expertise
Be prepared to discuss your experience with Cisco networking solutions, especially in LAN, WiFi, and SD-WAN. Highlight specific projects where you successfully implemented these technologies and how they benefited the customer.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of complex problems you've solved in previous roles. Use the STAR method (Situation, Task, Action, Result) to clearly articulate your thought process and the impact of your solutions.
✨Emphasize Your Customer-Centric Approach
Cisco values a customer-focused mindset. Share experiences where you built strong relationships with clients, acted as a trusted advisor, and contributed to their success through tailored solutions.
✨Communicate Effectively
Practice your presentation skills and ensure you can explain technical concepts in a clear and engaging manner. Be ready to showcase your ability to listen actively and respond thoughtfully to questions.
