IT Supervisor Senior

pbAbout This Position /b /p pAbout the Position:br/The IT Supervisor Senior will oversee the daily operations for small to medium, moderately complex IT work groups that support City of Austin Police and Forensic Science. This role provides advanced technical leadership to ensure the reliability and security of critical Public Safety applications and systems. The IT Supervisor Senior also leads coordination with customers, vendors, other City departments, and project teams to support operational upgrades, new implementations, and compliance with security and disaster recovery requirements. The role also provides full supervisory oversight of assigned IT staff, including selection, training, evaluation, coaching, and performance management. The IT Supervisor Senior is also responsible for improving operations, decreasing turnaround times and streamlining processes to provide the best quality customer service to Police and Forensic Science. /p pAbout the Department:br/The Austin Technology Services department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. /p h3bJob Description: /b /h3 h3IT Supervisor Senior /h3 h3Purpose: /h3 pUnder general direction, this position performs routine supervisory work, overseeing daily small to medium and moderately complex information technology (IT) operation work groups. /p h3Duties, Functions and Responsibilities: /h3 pEssential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. /p ul liProvides advanced technical leadership on integrating complex existing or new information system technologies. /li liImproves operations, decreases turnaround times, streamlines work processes, and works to provide quality customer service. /li liLeads the coordination and participation with other City departments, project teams, and agencies. /li liDevelops training programs, guides, and trains staff on work procedures and operating instructions. /li liDevelops and prepares management and productivity reports, studies, and analyses. /li liPrepares operating budgets and reviews ongoing expenditures. /li liDevelops short- and long-range goals and monitors performance results. /li liPrepares, reviews, and approves documentation for procurement. /li liEnsures compliance with City of Austin personnel, security, and department procedures. /li liResearches complex commercial products for possible use. /li /ul h3Responsibilities - Supervisor and/or Leadership Exercised: /h3 pResponsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. /p h3Knowledge, Skills, and Abilities: /h3 pMust possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. /p ul liKnowledge of budget processes. /li liKnowledge of current IT systems and data systems technology, security, operations, and practices. /li liKnowledge of management and supervisory principles and practices. /li liSkill in organizing work effectively and efficiently. /li liSkill in understanding the organization and operation of the city and departments as necessary. /li liSkill in conducting hardware and software evaluations, performing selection and acquisition functions. /li liAbility to develop, implement, and administer a budget, prepare budget requests, and monitor expenditures for budgetary compliance. /li liAbility to read and interpret standard accounting and financial reports. /li liAbility to conduct research and analyze and interpret research findings. /li liAbility to compile data and prepare narrative and statistical correspondence, reports, and presentations. /li liAbility to assign and direct the work activities of assigned personnel. /li liAbility to understand complex program structure, strong analysis and problem solving skills. /li liAbility to communicate effectively, both orally and in writing. /li /ul h3Minimum Qualifications: /h3 ul liGraduation with a Bachelor’s degree from an accredited college or university plus two (2) year of leadership or supervisory experience in a field related to the job. /li liExperience may substitute for education up to four (4) years. /li /ul pbPreferred Qualifications: /b /p ul liExperience managing large scale critical Public Safety or enterprise applications including multiple mission critical departments/customers. /li liExperience working in environments with criminal-justice information (CJI), sensitive data, or other highly regulated systems. /li liExperience developing, coaching, mentoring, and managing an information technology team. /li /ul h3bNotes to Candidate: /b /h3 pbBackground Check: /b /p pThis position requires a Criminal Background Investigation (CBI). If selected as the top candidate, you will need a successful Criminal Justice Information System (CJIS) to be hired. /p h3Salary Range: /h3 p$96,180 - $129,260 /p pbWork Schedule: /b /p pStandard Business hours. This position is primarily remote; however, onsite presence is required as operational needs determine. Must reside in the state of Texas. /p pbEssential Employee /bbr/This position has been designated as an Essential Employee position. An employee who has been designated by their department to be essential to maintain emergency services or to provide public health, safety, utility services, and welfare of the community. In the event of a designated emergency, these positions will be called back or retained to assist operations and recovery. /p pbPrimary Location: /b /p p5010 Old Manor Rd. /p pAustin, TX 78723 /p pbBenefits: /b /p pWorking with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! ClickHEREfor more information. /p p. /p h3bJOIN THE CITY OF AUSTIN TEAM /b /h3 h3bWhat Makes the City of Austin Special? /b /h3 ul lipbMake a Difference /b : Join a team driving meaningful change in one of the fastest-growing cities in the nation. /p /li lipbValue and Innovation /b : Work in an environment where employees are valued, and innovation thrives. /p /li lipbCompetitive Benefits /b : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. /p /li lipbRetirement Security /b : Plan for the future with the City of Austin Employees’ Retirement System. /p /li lipbSustainable Transportation Options /b : Commute easily with access to public transit and bike-friendly infrastructure. /p /li lipbFocus on Wellness /b : Stay healthy through wellness programs, on-site fitness centers, and mental health support. /p /li lipbCareer Growth /b : Advance your skills and expertise with professional development and leadership opportunities. /p /li lipbModern Workspaces /b : Work in innovative and sustainable environments that foster collaboration and inspiration. /p /li /ul h3bBy joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. /b /h3 p. /p pEEO Statement for City of Austin: /p pThe City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. /p pCity of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call or Texas Relay by dialing 7-1-1. /p #J-18808-Ljbffr