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- Aufgaben: Handle customer claims and manage administrative tasks in a dynamic team.
- Arbeitgeber: Join CLdN, a top logistics provider with a strong European presence since 1928.
- Mitarbeitervorteile: Enjoy a competitive salary, flexible hours, and remote work options after training.
- Warum dieser Job: Be part of a motivated team making a real impact in maritime logistics.
- Gewünschte Qualifikationen: Fluent in English; experience in claims or legal background is a plus.
- Andere Informationen: Work in an international environment with opportunities for growth.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1928, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea roll-on / roll-off (ro-ro) connections between the European continent, the United Kingdom, Ireland, Iberia and Scandinavia and offers the lowest CO2 footprint of all Western European RoRo operators. CLdN's cargo and multimodal services have a Europe-wide reach using CLdN's extensive network of ships, terminals and equipment. CLdN's 3,000 employees ensure that it fulfills its mission: to excel as an integrated provider of maritime links.
Due to our continuous expansion, we are looking for a Logistic Claims Administrator for our branch in Zeebrugge. You will be part of an enthusiastic and driven Claims Team which has location in Zeebrugge and Luxembourg combined. Within this function, you will be responsible mainly for the administration of customer claims related to sea transport.
Your role
- Registration and handling of claims;
- Continuous follow up of claims and completion of recovery processes;
- Managing internal and external correspondence, including letters, emails, memos, etc.;
- Organising and maintaining processes for the claims department;
- Managing various administrative tasks;
Your profile
- Fluent in English written and spoken; notions of the Dutch, Spanish or Portuguese language is a plus.
- Ideally a first experience within a claims department with a basic legal background and knowledge of conventions related to sea carriage (e.g. Hague-Visby) is a plus;
- Good IT skills, including Microsoft office 365;
- Strong communication skills;
- Organisational and analytical skills, including ability to prioritise and manage own workload;
- Positive, motivated and the ability to work in an autonomous way yet being a team player;
- Pro-active problem solver;
- Client oriented, stress resistant and able to maintain a professional attitude at all times.
Our offer
- A permanent contract within a dynamic and international company;
- A competitive salary with extra-legal benefits;
- After a certain period of training, the ability to work from home up to 3 days a week;
- You can freely determine your schedule within the set-out flexible working hours.
Contact
Are you interested in learning more about this position or do you want to apply? Do not hesitate to send your CV with a cover letter to recruitment.be@cldn.com with reference "Logistic Claims Administrator".
Logistic Claims Administrator Arbeitgeber: Cldn
Kontaktperson:
Cldn HR Team
recruitment.be@cldn.com
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Logistic Claims Administrator
✨Tip Number 1
Familiarize yourself with the key conventions related to sea carriage, such as the Hague-Visby rules. This knowledge will not only help you understand the claims process better but also demonstrate your commitment and expertise during the interview.
✨Tip Number 2
Brush up on your IT skills, especially with Microsoft Office 365. Being proficient in these tools will make you stand out, as you'll be managing various administrative tasks and correspondence efficiently.
✨Tip Number 3
Showcase your strong communication skills by preparing examples of how you've effectively managed internal and external correspondence in previous roles. This will highlight your ability to maintain professionalism under pressure.
✨Tip Number 4
Emphasize your problem-solving abilities and client-oriented mindset. Prepare specific instances where you've successfully resolved issues or improved processes, as this aligns perfectly with the proactive approach CLdN values.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Logistic Claims Administrator
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Logistic Claims Administrator position. Understand the key responsibilities and required skills, such as handling claims and managing correspondence.
Tailor Your CV: Customize your CV to highlight relevant experience, especially any previous roles in claims administration or related fields. Emphasize your IT skills and any language proficiencies that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying and how your background fits the role. Mention specific experiences that demonstrate your problem-solving abilities and client-oriented approach.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
Wie du dich auf ein Vorstellungsgespräch bei Cldn vorbereitest
✨Show Your Knowledge of Claims Processes
Make sure to familiarize yourself with the claims processes related to sea transport, especially conventions like Hague-Visby. Demonstrating your understanding of these concepts will show that you are prepared and knowledgeable about the role.
✨Highlight Your Communication Skills
Since the position involves managing internal and external correspondence, be ready to discuss your communication style. Provide examples of how you've effectively communicated in previous roles, especially in stressful situations.
✨Demonstrate Your Organizational Skills
Prepare to talk about how you prioritize tasks and manage your workload. Share specific examples of how you've organized processes in past positions, as this will be crucial for the claims administration role.
✨Emphasize Your Problem-Solving Abilities
As a pro-active problem solver, think of instances where you've successfully resolved issues. Be ready to explain your thought process and how you approach challenges, as this will resonate well with the team-oriented environment at CLdN.
