Solutions Architect

Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps its employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest-centered experience - but we are at our heart, a people-company and strive to connect personally with our guests, partners, investors, and colleagues to create an extraordinary experience for all. Clermont Hotel Group encompasses unique brands, offering something different for everyone, across our 17 hotels and 5,000+ bedrooms, not to mention our 120+ meeting and event spaces across the capital.

We are seeking an experienced Solutions Architect to play a key role in our technology team at Clermont Hotel Group. Based in our Central Support Office, the successful candidate will have a strong background in solution design and architecture. This individual will be responsible for producing and maintaining architecture documentation, as well as advising the business on optimal technology solutions to meet our objectives.

Key responsibilities include:

• Ensuring that new applications and modifications to existing applications meet both current and future business and IT requirements.
• Ensure that the design meets the strategic IT direction where applicable.
• Analysing business requirements in order to develop application designs that meet their needs.
• Ensure the design takes into account any non-functional requirements and also assist the business analyst in considering or documenting any further non-functional requirements which arise during the system design process.
• Ensure that the traceability matrix is followed, updated and managed in co-ordination with the business analyst.
• Interpreting and translating business requests into technical requirements.
• Working with Business Analysts and any Technical specialists and suppliers to produce a Detailed Design Document to be followed by internal or external development teams.
• Working closely with all relevant parties to review any technical designs and ensure they meet the requirements of the Solution Design.
• Providing application knowledge to the business for the design of IT solutions.
• Assist in the architectural evaluation of new and existing software packages.
• Responsibility for the system test strategy, plans and conditions and ensure the system design will be tested fully.
• Plan and monitor tasks and liaise with the project manager, taking responsibility for ensuring these are achieved to plan and any associated risks and/or issues are managed and communicated accordingly.
• Assist the support teams where necessary to resolve service tickets.

What we look for:

• Understand business requirements and possible functional solutions.
• Technical Ability to translate technical scenarios and concepts to a non-technical audience.
• Mandatory Design & architecture of applications which incorporate best practice & reflect future business model.
• Desirable Database understanding / experience.
• Commercial Systems analysis Knowledge and experience required broad understanding of the hospitality industry.
• Ability to work across multiple functions and build credible relationships.
• Understanding of enterprise application architecture.
• Internal relationships project specific stakeholders ensuring that business processes are designed effectively and that the ways of working are captured.
• Wider IT Team To understand system implications/constraints relating to proposed process changes.
• Project Managers Ability to synthesise complex information and communicate it in a concise & compelling manner.

What's in it for you?

• Great development opportunities.
• Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group.
• Interest free season ticket loans (conditions apply).
• Access to a 24/7 Employee Assistance Program.
• Pension and Healthcare Schemes.
• Generous recommend a friend scheme.
• Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent).
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal.
• Great Recognition program ...and many more!