Patient Coordinator

Patient Coordinator

Lausanne Vollzeit Kein Homeoffice möglich
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Clinic Lémanic is looking for an additional Patient Coordinator to join its team.
Patient Coordinator
At the heart of the patient journey, you will play a key role in supporting, monitoring and coordinating treatments. As a true key contact, you will help provide an excellent patient experience while assisting patients in their therapeutic decisions.
Your responsibilities
- Support patients throughout their care pathway - Answer their questions and ensure personalised follow-up - Prepare, present and monitor quotes - Assist patients in their decision-making - Ensure patient loyalty and follow-up - Coordinate doctors’ and consultants’ schedules - Organise treatments and interventions - Manage administrative follow-up related to patient files
Your profile
- Excellent presentation and service orientation - Very good interpersonal skills and strong emotional intelligence - Ease in advising and supporting patients - Ability to quickly establish a trusting relationship - Organisation, rigour and priority management - Flawless French and professional spoken and written English
Experience in one of the following environments is a real asset
- Medicine or aesthetic surgery - Private clinic - Premium medicine - High-end hospitality - Luxury or premium customer relations
We offer
- A demanding and stimulating professional environment - A committed and caring team - A central role in the patient experience - Opportunities for career progression - Attractive employee benefits
Work rate: 80–100 %
Start date: August 2026
If you enjoy building lasting relationships of trust, supporting patients professionally and working in an environment of excellence, we would be delighted to receive your application.
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Kontaktdaten:

Clinic Lémanic Recruiting-Team