Senior Solutions Engineer LATAM-MCR (Mexico City)
Available Locations: Mexico City. Travel to MCR monthly envisaged.
What you’ll do as a Solutions Engineer
As a Solutions Engineer, you will serve as the advanced technical lynchpin through the entire sales cycle, orchestrating complex enterprise‑grade engagements across both pre‑ and post‑sales phases. You will act as an authoritative trusted advisor and technical customer advocate within Cloudflare, working closely with Account Executives, Product Management, Engineering, and Customer Success. Your mission is to find best‑fit architectures for high‑value prospects, guide major enterprises to their “time to first value,” and design custom validation approaches for unvalidated complex scenarios. You will work closely with our Enterprise prospects and customers to educate, empower, and ensure their success on the Cloudflare platform.
What we look for in our Solutions Engineers
Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support, and project delivery. We’re serious about building a diverse team. When hiring, we look for diversity of experience combined with genuine curiosity for our technology, the adoption of new industry solutions, and an aptitude for leveraging AI‑powered tools. Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy‑to‑understand terms to a wide range of audiences—from systems engineers to C‑level executives. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers and look forward to helping them realize the full promise of Cloudflare and its ecosystem. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.
Responsibilities
- Technical Validation & Custom Architecture: Define technical success criteria collaboratively with customers and align technical validation activities directly to customer outcomes.
- Technical Strategic Ownership: Take lead on the technical partnership with your accounts, maintaining deep proficiency in Cloudflare’s portfolio to effectively communicate our strategic value within high‑complexity enterprise initiatives.
- Business Generation & Expansion: Run thorough technical discovery and qualification of prospect and customer use cases using…
