Sr. Technical Program Manager

Sr.

Technical Program Manager at Cloudflare.

About the role In this pivotal position, you will be part of the Enterprise Identity and Access Management (EIAM) team within Cloudflare's security division.

Your primary responsibility will be to spearhead strategic initiatives aimed at securing workforce access while ensuring efficient and compliant management of resources across our extensive global infrastructure.

This role is essential for maintaining the integrity and security of our systems.

• Key facts
• Location: Austin, US (Hybrid)
• Engagement: Full-time
• Team: Security Technical Program Management
• What you’ll do
• Collaborate closely with the EIAM team to oversee initiatives related to workforce identity, governance, and administration.
• Enhance access management tools to facilitate just-in-time access, implement least-privilege access models, and develop self-service workflows for users.
• Lead initiatives to limit access to the IL4 environment by working in conjunction with Legal, Compliance, and infrastructure teams.
• Streamline routine administrative tasks through automation using AI agents and proprietary internal tools.
• Compile project data into executive dashboards and cohesive roadmaps by leveraging AI platforms for better visibility and tracking.
• Oversee the entire project lifecycle, which includes tracking milestones, identifying dependencies, and mitigating risks effectively.
• Balance the need for long‑term strategic planning with the immediate tactical demands of security requirements.
• Foster communication and collaboration among cross-functional teams to ensure alignment on project goals and objectives.
• Drive continuous improvement initiatives to enhance the efficiency and effectiveness of security programs.
• Mentor and guide junior team members, sharing knowledge and best practices in technical program management.
• Engage with stakeholders to gather feedback and refine processes for better outcomes.
• Prepare and present project updates to senior leadership, ensuring transparency and alignment with organizational goals.

Requirements

• A minimum of 8 years of experience in technical program management, with a strong focus on cybersecurity or security program management in technical environments.
• Solid understanding of Identity and Access Management (IAM) concepts, including Single Sign-On (SSO), Multi‑Factor Authentication (MFA), identity lifecycle management, Role‑Based Access Control (RBAC), and Identity Governance and Administration (IGA).
• A Bachelor's degree in Computer Science, Information Technology, Information Security, or a related field, or equivalent professional experience.
• Proven experience in managing intricate project plans and navigating cross‑functional dependencies effectively.
• Excellent communication skills, particularly in conveying complex technical information to executive leadership and stakeholders.
• Familiarity with AI productivity tools, such as Gemini Gems and Open Code, particularly for automation processes that involve human oversight.
• Proficient in project management tools like Jira and Confluence to track progress and manage documentation.
• Experience collaborating with distributed teams across various time zones, demonstrating adaptability and effective communication.
• Nice to have
• Certifications in project management methodologies (e. g., PMP, Agile, Scrum) that enhance your ability to lead projects effectively.
• Experience in implementing security frameworks and compliance standards within organizations.
• Knowledge of cloud security principles and practices, particularly in relation to identity management.

Skills & tools

• Expertise in IAM technologies (SSO, MFA, IGA, RBAC)
• Proficient in using Jira and Confluence for project management
• Familiarity with AI productivity platforms like Gemini Gems and Open Code
• Strong understanding of project management methodologies and best practices
• Practical notes
• This position qualifies for the company's equity plan, providing an opportunity for financial growth alongside your career development.
• Comprehensive benefits package includes medical, dental, and vision insurance, a 401(k) plan with company matching, flexible paid time off, and support for family‑forming benefits.
• Offers may depend on the ability to access software or technology subject to U. S. export laws, and sponsorship is not available for this role.
• Candidates may be required to attend final interview stages in person at a Cloudflare office or hub, ensuring a thorough evaluation process.
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