Vice President, HR Operations & Systems

Summary: The VP, HR Technology is responsible for overseeing the management, integration, and optimization of Human Resources systems and data operations within the organization.

This role demands expertise in system design, data governance, and analytics to ensure that HR data and technology infrastructure aligns with the company's strategic goals.

The VP, HR Technology collaborates with cross-functional teams to streamline processes, ensure data accuracy, provide actionable insights, and drive continuous improvement in HR processes, including the transition from UKG Pro to Oracle HCM.

Responsibilities

• Oversee the HR tech stack (UKG, Oracle, Greenhouse, Payscale), including integrations and third-party touchpoints.
• Lead the design, implementation, and maintenance of HR systems to ensure efficiency and scalability.
• Collaborate with HR teams to identify and implement process improvements.
• Ensure seamless data flow and integration between systems.
• Manage system upgrades and troubleshoot technical issues.
• Develop risk control and data management policies, ensuring data security and compliance.
• Establish a robust data governance framework and ensure data integrity.
• Create and execute HR data analytics strategies to inform business decisions.
• Enhance HR metrics and analytics capabilities.
• Develop dashboards, reports, and visualizations to support decision-making.
• Identify optimization opportunities using data analysis tools.
• Lead technology platform changes as part of the HR Transformation Program.
• Manage a team of 2 and oversee UKG support partner activities.
• Collaborate with stakeholders to translate business requirements into technical solutions.
• Work with vendors and third-party providers to ensure effective service delivery.
• Required Skills
• Strong understanding of HR processes and systems, with direct experience in Oracle HCM.
• Experience with system integration and administration tools.
• Proficiency in data visualization tools (e. g., Power BI, Tableau).
• Knowledge of data governance frameworks and compliance standards.
• Excellent communication skills and attention to detail.
• Ability to manage multiple high-priority tasks and meet deadlines.
• Professional Qualifications/Certifications
• Bachelor's degree in Computer Science, Information Systems, Data Science, or a related field (Master's preferred).
• Minimum 10 years of experience in system management, data analysis, or a similar role.
• Our commitment to employees
• At CLS, we celebrate inclusion and consider this to be one of our strongest assets.

We are committed to fostering an environment in which everyone feels comfortable to be who they are, and inclusion is valued.

All employees have access to our inclusive benefits, including

• Holiday - UK/Asia: 25 holiday days and 3 'life days' (in addition to bank holidays).
• US: 23 holiday days.
• 2 paid volunteer days so that you can actively support causes within your community that are important to you.
• Generous parental leave policies to ensure you can enjoy valuable time with your family.
• Parental transition coaching programmes and support services.
• Wellbeing and mental health support resources to ensure you are looking after yourself, and able to support others.
• Employee Networks (including our Women's Forum, Black Employee Network and Pride Network) in support of our organisational commitment to embrace and always be learning more about inclusivity.
• Hybrid working to promote a healthy work/life balance, enabling employees to work collaboratively in the office when needed and work from home when they don't.
• Active support of flexible working for all employees where possible.
• Monthly 'Heads Down Days' with no meetings across the whole company.
• Generous non-contributory pension provision for UK/Asia employees, and 401K match from CLS for US employees.
• Private medical insurance and dental coverage.
• Social events that give you opportunities to meet new people and broaden your network across the organisation.
• Annual flu vaccinations.
• Discounts and savings and cashback across a wide range of categories including health and retail for UK employees.
• Discounted Gym membership - Complete Body Gym Discount/Sweat equity program for US employees.
• All employees have access to Discover - our comprehensive learning platform with 1000+ courses from Linked In Learning.
• Access to frequent development sessions on a number of topics to help you be successful and develop your career at CLS.
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