Support the leasing, administration, and day-to-day servicing of residential or commercial properties. This role involves handling property inquiries, coordinating viewings, maintaining tenancy records, and working with tenants, owners, and service providers to resolve property matters. Responsibilities vary by property portfolio and position.
Key Responsibilities
- Respond to property inquiries and help prospective tenants identify suitable spaces.
- Coordinate property listings, viewings, and leasing follow-ups.
- Prepare leasing proposals and coordinate tenancy documentation, renewals, and handovers.
- Maintain accurate property, tenant, occupancy, and lease records.
- Liaise with tenants and owners on service requests, tenancy matters, and property updates.
- Coordinate maintenance, inspections, repairs, and service providers.
- Track rental payments, deposits, and outstanding balances with the finance team.
- Monitor lease expiry dates, vacancies, and occupancy levels.
- Research comparable properties and rental trends to support leasing recommendations.
- Prepare property reports and follow established procedures and applicable requirements.
Qualifications
- Diploma or bachelor's degree in Property Management, Real Estate, Business Administration, or a related field.
- Relevant experience in leasing, property administration, tenant relations, or property services is preferred.
- Strong communication, negotiation, and customer service skills.
- Good organizational skills and attention to detail.
- Ability to manage multiple inquiries, service requests, and deadlines.
- Familiarity with tenancy documentation and property operations.
- Proficiency in Microsoft Office or Google Workspace; experience with property management systems is an advantage.
- Willingness to conduct site visits or work flexible hours for viewings, where required.
- Relevant professional registration or licensing, where required for the assigned duties and location.
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