Data Quality Operator

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 160,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

We are looking for a Data Quality Operator (m/f/d) to start as soon as possible at our location in Zurich .

YOUR FUTURE ROLE:

MONITORING:

• Transports events registration on a daily basis
• Continuous monitoring of data quality using control reports and dashboards.
• Shipments monitoring using available dashboards or CEVA Air & Ocean IT solutions to ensure compliance with contractual lead times and watch out abnormal delays
• In case of deviations, ask for back-up plan or corrective actions. Send information to customer in a timely manner
• Launch a specific monitoring if necessary on low performance flows, urgent or critical shipments, product launches, customers alert

COMMUNICATION:

• Be a single point of contact to the regional area for the customer and CEVA Air & Ocean network in order to ease communication flows
• Pro-actively communicate with customer on any ask risk for its supply chain and advise him of a back-up solution when needed

PERFORMANCE MANAGEMENT & CONTINUOUS IMPROVEMENT:

• Anticipate cross and net performance by checking monthly all delayed shipments and correcting reason code
• Collaborate with the regional control tower on business review preparation
• Prepare and provide internal KPIs to support continuous improvement with branches
• Take part in every innovation project aiming to improve customers experience and bring added values to the control tower

REQUIREMENTS:

• Forwarding knowledge an asset
• Language skills: fluent English in speaking and writing
• Computing skills: Excel (intermediate level – pivot table, Vlookup, logical functions)

As a global organization, and part of the CMA CGM group, diversity is critical to our business success; only when we can reflect the cultures, languages, attitudes and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address:

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