About us
Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.
Opportunities to make an impact with bold thinking are real—and happening daily at Coalition.
About the role
Coalition is entering an exciting new phase of growth in the German cyber insurance market following our strategic partnership with Allianz. This creates a significant opportunity to support Coalition’s large-market claims proposition in Germany.
The Claims team at Coalition stands apart for our outstanding level of policyholder service and knowledgeable handling of claims for our insured customers. Claims, as a team, works to find ways to assist our policyholders to find solutions to cyber risk. As we continue to expand, we are seeking an experienced cyber claims professional to take responsibility for some of the largest and most complex cyber insurance claims in the German market.. This is a role for someone who is comfortable operating at enterprise level, dealing directly with major corporates, leading brokers, senior Allianz stakeholders and a sophisticated network of legal, forensic, incident response and other specialist partners.
This is a full time, remote-first position, that can be based anywhere in Germany.
Responsibilities
- Lead the end-to-end management of complex, high-severity cyber claims for large German and multinational corporates
- Act as a senior claims point of contact for some of Coalition’s largest and most strategically important policyholders and broker relationships
- Manage all cyber events including ransomware, business interruption, data breaches, privacy and regulatory exposures, funds transfer fraud, impersonation fraud and other types of cyber incidents
- Evaluate a full pending of claims and recommend accurate reserves
- Manage litigation including third party liability claims
- Maintain accurate and timely file documentation/information in our claims system
- Assess liability and damage data in affiliation with intricate claims, maintaining appropriate documentation
- Assess insurance coverage issues
- Intelligently guide and track third-party vendors and service providers’ work and spend
- Maintain and develop relationships with brokers, risk managers, general counsel, and vendors
- Identify settlement opportunities to maximize impact and preserve limits
- Collaborate in the defense and resolution of claims
- Provide data and reason-based informational assistance to underwriters
- Provide assistance to the business development team
- Liaise with partner carriers including Allianz
- Champion Coalition’s Active Insurance throughout the claims lifecycle
Skills and Qualifications
- Significant experience handling complex cyber insurance claims, ideally within a large-market, multinational or complex commercial environment, for policyholders with revenue above $1 billion
- A strong understanding of cyber insurance coverage, policy interpretation, claims investigation and loss quantification
- Experience managing high-severity claims involving multiple stakeholders and specialist advisers
- Strong knowledge of the German insurance market and its legal and regulatory environment
- Fluent written and verbal communication skills in both English and German are required.
- Demonstrated experience working as part of a team, leading a team, interacting with others, meeting goals, and successfully performing in a changing work environment
- Excellent communication skills, interactive experience, and proactive mindset
- Team-oriented with an aptitude to excel in a collegial environment
Preferred Qualifications
- German Law Degree
- German insurance qualification
- Knowledge of GDPR and German regulatory requirements
Work structure & benefits
- Full time employment contract in Germany
- 30+ paid vacation days
- Position based in Germany, in full remote work setup
- Annual home office stipend + access to coworking spaces
- Mental & physical health wellness programs
- Competitive compensation and opportunity for advancement
Perks
- 100% public healthcare coverage
- 30+ paid holidays
- Annual home office stipend
- Statutory pension
- Mental & physical health wellness programs
- Competitive compensation and opportunity for advancement
*This job posting is open to all genders.
Senior Complex Claims Specialist, Large Market - Germany - (m/w/d) Arbeitgeber: Coalition
Coalition ist ein hervorragender Arbeitgeber, der eine inklusive und remote-first Kultur fördert, die Menschen aus verschiedenen Hintergründen willkommen heißt. Mit einem klaren Fokus auf die Mission, die Ungeschützten zu schützen, bietet Coalition nicht nur bedeutende Wachstumschancen, sondern auch ein Umfeld, in dem Teamarbeit und Verantwortung geschätzt werden. Mitarbeiter haben die Möglichkeit, an realen Herausforderungen zu arbeiten und dabei ihre Fähigkeiten in einem dynamischen und unterstützenden Umfeld weiterzuentwickeln.
