Snr Manager, Account Management

Senior Manager Global Accounts

Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials.

These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment.

Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and speciality threads.

With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide.

Role Purpose

Responsibility for the Sports Performance Global Accounts across the EMEA region.

The aim of the position is to build the Sports Performance vertical, to develop the existing brand portfolio, to identify new structural component opportunities, to win new nominations and achieve sustainable profitable sales growth.

What you will do (Key Responsibilities)

Profitable Sales Growth & Brand Management

• Deliver Global Account profitable sales and gross margin at or above plan level on an on-going basis through driving new Structural components specifications and strengthening existing ones.
• Identify, qualify and implement a new business development plan to successfully target new sales growth opportunities within both existing customers and new customers.
• Partner and negotiate with internal departments (Customer Service, Group Marketing, Finance, Supply Chain, Product Management) and external customers.
• Perform and analyse monthly sales audits to ensure all Global Account and sales for specified account.
• Ensure global contracts, BOM specifications and agreements are being enforced at brand and contractor level.
• Act as liaison between Coats’ source market teams and Global Account headquarters / offices and Coats Direct Sales team members to enforce nominations and drive new business.
• Maintain up to date source country and contractor lists for each account, and communicate these along with any seasonal production schedules to the relevant contacts within Coats worldwide to improve forecast accuracy.
• Manage customer profile (strategy, organizational charts, key influencers and decision makers).
• Build and manage an on-going pipeline to plan for and track opportunities for share gain and revenue growth.
• Regularly monitor competitor activities and suggest new products or marketing activities to grow share.
• Leverage technical expertise to drive sales and further promote Coats Global Offer

Administrative & General

• Involvement in market facing activities – trade shows, apparel local associations, competition information, and industry trends.
• Ensure management is provided with on time reporting on a weekly and monthly basis and ensure information provided is relevant and up to date.
• Manage CRM data at the global brand level.
• Prepare top line presentations for senior level executives (internal and external).

Who you are (Requirements)

• A Bachelor’s degree or equivalent in any commercial discipline.
• Minimum of 7-10 years’ experience in brand development.
• A proven track record in sales.
• Results driven with the ability to create and implement strategic account plans to meet deadlines and achieve objectives.
• Ability to create and sustain relationships at all levels with both internal and external customers.
• Excellent communicator with strong presentation and negotiating skills (verbal and written).
• Financial and business awareness with good numerical and analytical skills.
• Demonstrates high professional integrity in internal and external dealings.
• Innovative self-starter with the ability to take ownership and set goals and priorities.
• Results orientation, strategic thinker, tactical implementer, customer focused.
• Proficiency in Word, Excel, Power Point.
• Proficiency in English.
• Must have the ability to travel domestically and internationally.

What will set you apart (Nice to Have)

• MBA with Sales & Marketing/Commerce specialization.
• Experience in industrial Structural Components with expert technical knowledge.
• Additional foreign languages.

At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive.

If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us.

Apply now to be part of our dynamic team and help shape the future of textiles.