Workplace Manager

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, modernizing and digitalizing the process to help collectors pursue their passions.

We are expanding our operations to Germany and are seeking a Workplace Manager to lead our team at the new PSA location in Frankfurt, Germany. This role ensures a safe, clean, and productive environment by protecting personnel, safeguarding assets, and managing facility access.

What You’ll Do

• Develop and own workplace experience and facilities operations for the PSA location in Frankfurt, Germany.
• Lead the development of the future local workplace team, including hiring, training, coaching, and career development.
• Establish and foster relationships with our third‑party custodial vendor and internal teams to achieve a flawless workspace and top-tier facility standards.
• Own vendor management and administrative responsibilities for the sites – processing contracts, onboarding vendors, coordinating insurance, and managing vendor relationships and performance.
• Develop and own a holistic preventative maintenance program for the site.
• Oversee and streamline administrative functions at the sites (mail, calendars, food and beverage program, copiers, office supplies, and employee services).
• Serve as the key point of contact for candidates, colleagues, and visitors onsite.
• Own and deliver continuous improvement projects in collaboration with Operations, IT/Network, and Security teams.
• Contribute to projects to improve facility and employee health & safety, serving as the Safety Lead.
• Oversee and manage facilities equipment vendors for secure and operational environments.
• Liaise between workplace and other departments, collaborating with upper management on relevant issues.
• Manage internal customer tickets and requests through the ticketing platform, ensuring timely response and resolution.
• Lead by example and champion all company policies, including safety, attendance & security.

Who You Are

• 5+ years of management experience, including 3+ years in corporate workplace and 1+ year in operations preferred.
• Bachelor’s degree in a related field or equivalent work experience.
• Strong verbal and written communication skills; able to understand and relay company policies and procedures.
• Influential leader who can inspire, motivate, drive change, and build strong relationships across the organization.
• Dependable, personable team player with excellent collaboration skills.
• Strong team management, planning, and organizational skills; adaptable and capable of developing and executing realistic action plans in a dynamic environment.
• Preferred ability to use Google Docs, Google Sheets, Slack, etc.

Physical Requirements

• Bending and twisting: bending neck/waist, twisting neck/waist, and squatting.
• Computer use: typing, mouse work, and extended computer use.
• Exposure to machinery noise (e.g., forklifts, injection presses).
• Hand use: power gripping with high-impact hand tools that require significant force.
• Hearing requirements: ability to hear alarms, signals, and verbal instructions.
• Lifting and carrying: ability to lift up to 75+ pounds with assistance or equipment.
• Sitting or standing: ability to sit or stand for extended periods.
• Temperature and humidity: occasional exposure to warehouse environments without heating or cooling with fluctuations.
• Walking: ability to walk for long periods.

Pay Transparency Statement The salary range for this position is 91932.96-121581.34 euros. Placement within the range is based on objective, gender-neutral factors such as relevant experience, qualifications, and scope of responsibility. This role may also be eligible for bonuses or other variable compensation.

Diversity Statement Collectors Universe is an equal-opportunity employer. We welcome applications from all qualified candidates regardless of ethnic origin, gender, religion or belief, disability, age, or sexual orientation (m/w/d).

Reasons To Join Us

• The opportunity to be part of our Germany operation and to make a meaningful impact on the successful launch of PSA in the EU.
• A dynamic and collaborative international team.
• An organization dedicated to supporting the passionate collectors community.
• A competitive salary and benefits.