h3Clearing Operations Service Lead /h3pComfone AG /ppVacant since : Bern (BE) 100% By agreement Permanent /ppbConnecting people. Connecting possibilities. /b /ppWe live in a connected world. From staying in touch with loved ones across borders to powering connected healthcare and critical devices, reliable connectivity matters more than ever. /ppbThat’s where we come in. /b /ppComfone is a Swiss technology company and a pioneer in global international roaming. For more than b29 years /b, we’ve been helping billions of people and devices stay connected wherever they are – and helping shape the technology and standards behind it. /ppBased in bBern /b, with regional offices across Europe, Latin America, North America and Pacific, we’re truly global by nature. /ppOur team brings together b40+ nationalities and 32+ languages /b, creating a diverse, international environment where different perspectives make us stronger. /ppTechnology keeps evolving. So do we. bWant to be part of what’s next? /b /ppDiscover more about Comfone at Clearing Operations Service Lead To start work immediately or at a later date by agreement. As Service Lead, you will shape how services are managed, prioritised and evolved across Comfone. You will lead service performance end to end, connect customer and business needs with technical delivery, and drive continuous improvement to ensure reliable operations, outstanding customer experience and lasting business value. Your Responsibilities /pullipbLead the service: /b Set the direction, define priorities and drive the service vision. /p /lilipbCreate impact: /b Turn customer and business needs into improvements that deliver real value. /p /lilipbOwn performance: /b Ensure reliable operations, service quality and regulatory compliance. /p /lilipbDrive decisions: /b Prioritise initiatives, manage resources and resolve competing demands. /p /lilipbLead through challenges: /b Take charge of incidents, escalations, risks and dependencies. /p /lilipbRaise the bar: /b Challenge the status quo, align stakeholders and continuously improve service performance.Your profile /p /liliProven experience in bend-to-end service management and operations /b, ideally in a tech-driven environment. /liliStrong bownership and decision-making skills /b, with a track record of turning priorities into results. /liliAbility to balance bcustomer value, operational stability, risks and resources /b. /liliExperienced in bstakeholder management, incident handling and cross-functional collaboration /b. /liliAnalytical and proactive, with experience using bKPIs and continuous improvement /b to drive service performance. /liliExcellent bEnglish (B2+) /b; additional languages are a plus. /li /ulpbEligibility: /b Open to Swiss and EU nationals, as well as candidates holding a valid Swiss work permit We offer Why Comfone? /ppbThink global. /b Work with colleagues and clients from across the world, with English as our common language. /ppbGrow with us. /b Take ownership, tackle new challenges and get support for your professional development and further education. /ppbWork your way. /b Flexible hours, partial remote work and a modern HQ in Bern with everything you need to do your best work. /ppbMeet the world. /b Our annual bConneXion /b brings colleagues and clients together from around the globe. /ppbEnjoy the ride. /b events, Christmas parties, team events, Apéros, theme nights and, of course, Raclette evenings. /ppbGet rewarded. /b Competitive salary, SBB Half-Fare Travelcard, mobile subscription and handset contribution, plus special restaurant offers near our HQ. /ppbFeel at home from day one. /b A structured onboarding journey introduces you to our people, teams, culture and business. /ppbAt Comfone, we connect the world – and we want you to be part of it. /b /ph3Workplace /h3pComfonebr/van den Broek,br/hr@ /ppComfone AGbr/Mingerstrasse 12br/3014 Bern /ppjid7d67a9fjm jit1042jm jiy26jm /pullibWork location /b 3014 Bern (BE) /lilibWorkload /b 100% /lilibEmployment start /b By agreement /lilibEmployment duration /b Permanent /lilibBy online /b Online form /li /ul #J-18808-Ljbffr
Clearing Operations Service Lead Arbeitgeber: Comfone AG
Als Frontend Typescript Developer in Bern bieten wir Ihnen die Möglichkeit, in einem dynamischen und multikulturellen Team zu arbeiten, das Wert auf eine offene und agile Arbeitsumgebung legt. Unsere flexiblen Arbeitszeiten und die Möglichkeit für teilweise remote Arbeit fördern eine ausgewogene Work-Life-Balance, während regelmäßige Schulungen und Teamevents Ihre persönliche und berufliche Entwicklung unterstützen. Profitieren Sie von einer inspirierenden Unternehmenskultur, die Innovation und Zusammenarbeit schätzt und Ihnen die Chance gibt, an bedeutenden Projekten im Bereich der Datenmanagementdienste mitzuarbeiten.
