Cloud Solution Architect (CSA) Exchange, Microsoft 365 Identity, Security & Compliance (M, F, D)

Job Title: Cloud Solution Architect (CSA) Exchange, Microsoft 365 Identity, Security & Compliance (M, F, D) Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

We are looking for an experienced Cloud Solution Architect (CSA) specializing in Exchange, Microsoft 365 Identity, Security & Compliance to help enterprise customers modernize, secure, and optimize their messaging and identity platforms.

Key Responsibilities:

Customer Advisory & Architecture Serve as the primary technical advisor for enterprise customers on Messaging, Identity, and Compliance solutions. Design and review enterprise-scale architectures for Exchange Online, Exchange Hybrid, and Exchange Server environments. Lead customer workshops, architectural reviews, health assessments, and modernization programs. Develop cloud adoption roadmaps aligned to Microsoft best practices. Provide strategic guidance for digital transformation and M365 platform adoption. Present technical recommendations to C-level executives, IT leadership, architects, and engineering teams.

Exchange Platform Leadership

Lead architecture, deployment, migration, and optimization projects involving: Exchange Server 2013/2016/2019/Subscription Edition Exchange Online Exchange Hybrid Exchange Online Protection (EOP) SMTP Mail Flow Transport Rules Receive/Send Connectors Mailbox Architecture DAG (Database Availability Groups) High Availability & Disaster Recovery Exchange Federation Autodiscover Migration Solutions Public Folders Mailbox Lifecycle Management Drive tenant-to-tenant migrations and mergers/acquisitions projects.

Microsoft 365 Identity & Microsoft Entra

Lead solution architecture and governance for: Microsoft Entra ID Hybrid Identity Entra Connect Entra Connect Cloud Sync Identity Governance Entitlement Management Lifecycle Workflows Conditional Access Authentication Methods Security, Compliance & Risk Management. Drive implementation and optimization of: Exchange Online Security Exchange Online Protection (EOP) Microsoft Defender for Office 365 Anti-Spam Anti-Phishing Safe Links Safe Attachments DKIM DMARC SPF Secure Score Compliance Score Insider Risk Management Data Governance. Lead Security & Compliance architecture reviews and remediation programs.

Required Qualifications

• Experience 10+ years experience in Microsoft infrastructure and cloud technologies.
• 7+ years hands-on experience with Exchange Server and Exchange Online.
• Proven experience leading enterprise-scale migrations and modernization programs.
• Experience working with Fortune 500 or large enterprise customers.
• Strong consulting, advisory, and customer-facing background.
• Experience in architect-level technical leadership roles.
• Professional-level German and English language skills (C1+ or higher) are required.

Location: DEU

Work-at-Home Language Requirements: Time Type: Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.