Licensed Health Insurance Rep (Remote)

Join our award‑winning “One Concentrix” team as a remote Licensed Health Insurance Representative!

We’re looking for passionate game‑changers to deliver exceptional customer experiences and solutions for one of the world’s best‑known brands.

If you're ready to grow with a Fortune 500 company with an inclusive, award‑winning culture, your new career starts here. (Military veterans are encouraged to apply.)

Must have an active resident license to sell Health Insurance with preferably NO Appointments

A NEW CAREER POWERED BY YOU

As a remote Licensed Health Insurance Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game‑changers.” Together, we serve as the intelligent transformation partner for the world’s best‑known brands, delivering exceptional customer experiences with tech‑powered innovation.

Responsibilities

• As a Licensed Health Insurance Representative working from home, you will:
• Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication.
• Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals.
• Identify opportunities for cross‑selling and upselling additional products that align with the customer’s needs.
• Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.
• Educate customers on policy options and documentation, clearly explaining the required steps or updates.
• Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.
• Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.
• Work from a quiet, distraction‑free home environment, maintaining professionalism in all communications.
• Deliver expert customer experiences…with a smile.

Qualifications

• Six months of customer service experience
• Active resident license to sell health insurance
• High school diploma or GED
• Proficiency in fast‑paced multi‑tasking
• Eagerness to learn new technologies
• Passion for helping others with a patient and empathetic nature
• Ability to pass a background
• Bilingual not required, but encouraged to apply.
• Must reside in the United States or have a valid U. S. address for residence

Benefits

• The base salary range for this position is $21.00 – 22.50/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance.

Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.

Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.

• Daily Pay enrollment option to access pay "early," when you want it
• Paid training and performance‑based incentives
• Lucrative employee referral bonus opportunities
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, One Earth Champions, and more
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work‑from‑home convenience
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Game‑Changer Appreciation Day, Customer Service Week, World Clean Up Day, #My One Earth Promise, and more
• A range of other perks and benefits
• Physical and Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position.

Work is generally sedentary in nature.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO‑AA) employer.

We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

Accommodation

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.

If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know.

Requests may be made by contacting

All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

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