SAP Training and Change Manager

pbSAP Training Change Manager (Permanent) /bbr/bLocation: /b Zurich, Switzerland (3 days per week onsite)br/bSalary: /b CHF 160,000 per annum + benefitsbr/bEmployment Type: /b Permanent /ph3Overview /h3pWe are supporting a major business transformation programme and are looking for an experienced bSAP Training Change Manager /b to drive user adoption, capability building and organisational change across a complex lead-to-order environment.br/This is not a role for an SAP functional consultant who has delivered occasional end-user training. We are seeking a genuine Training and Change professional with a proven track record of designing and delivering large-scale business transformation, stakeholder engagement, learning strategies and knowledge transfer programmes.br/A key part of this role will involve supporting business processes spanning bSalesforce, SAP SD/Order-to-Cash, logistics and supply chain operations /b, ensuring end-users are equipped to operate effectively within the new target environment. /ph3Key Responsibilities /h3ulliDevelop and execute the overall training and change management strategy for business transformation initiatives. /liliCreate training frameworks, learning journeys and adoption plans for impacted user communities. /liliConduct stakeholder analysis, change impact assessments and readiness activities. /liliDesign and deliver training materials including instructor-led training, workshops, e-learning content, process guides and user documentation. /liliLead organisational change initiatives to drive user engagement and adoption. /liliWork closely with business leaders, SMEs and project teams to identify training needs and change requirements. /liliCoordinate and manage training delivery across multiple workstreams and business functions. /liliDevelop knowledge transfer plans to ensure sustainable capability within the business. /liliMeasure training effectiveness and user adoption through KPIs and feedback mechanisms. /liliSupport go-live activities, hypercare and post-implementation learning initiatives. /li /ulh3Required Experience /h3ulliProven experience as a bTraining Manager /b, bLearning Development Manager /b, bChange Manager /b, or bTraining Change Lead /b within large-scale transformation programmes. /liliStrong background in training development, training delivery and organisational change management. /liliExperience supporting enterprise platform implementations involving bSAP and Salesforce /b. /liliGood understanding of bSAP SD (Sales Distribution) /b and bOrder-to-Cash (OTC) /b business processes. /liliExperience working across bSalesforce lead-to-order processes /b and related customer-facing workflows. /liliStrong stakeholder management and communication skills across both business and technical teams. /liliExperience creating comprehensive training materials, knowledge transfer frameworks and adoption plans. /liliProven ability to influence users and drive behavioural change. /li /ulh3Highly Desirable /h3ulliSalesforce transformation or CRM implementation experience. /liliExposure to logistics, supply chain, fulfilment or distribution processes. /liliExperience supporting integrated environments involving multiple business applications. /liliKnowledge of change management methodologies such as Prosci, ADKAR or similar. /liliExperience within manufacturing, retail, consumer goods or complex distribution environments. /li /ulh3Candidate Profile /h3pThe successful candidate will be a dedicated Training and Change professional who understands how to successfully drive user adoption during business transformation. They will combine strong learning and development expertise with a practical understanding of Salesforce, SAP SD/OTC processes and wider operational business processes.br/This role would suit someone who has led training and change programmes across complex, cross-functional environments and can confidently engage stakeholders from end-users through to senior leadership. /p #J-18808-Ljbffr