Digital Power Field Service Engineer (FSE) in Bern

We are looking for a motivatedDigital Power Field Service Engineer (FSE)to join our team and play a key role in delivering high-quality technical solutions and services to our customers.

Empleo: Permanent

Main Responsibilities

• Visit customers onsite and provide troubleshooting and service support.
• Provide supervision and commissioning services onsite for customers.
• Provide remote support for technical questions regardingHuawei Smart PV products (C&I, Utility) andData Center Facility products via the Huawei Customer Management System.
• Register and collect customer support requests.
• Identify issues and propose appropriate solutions.
• Track the progress of customer support requests and ensure timely follow-up.
• Ensure a high level of customer satisfaction by providing high-quality service to customers.

Requirements

• Graduation from aUniversity of Applied Sciences , or higher education specializing inElectrical Engineering , or an apprenticeship in an electrical field.
• Background and interest inelectronics , such as inverters and battery storage systems, as well as good IT know-how.
• Own car and willingness to undertake business trips across Switzerland for customer onsite troubleshooting and installer communications.
• Experience ininverter and BESS problem-solving and commissioning is an advantage.
• Strong communication skills inEnglish . German or French is an advantage.

What's on Offer

• Join an international company at the forefront of theclean energy transition .
• Work with innovative technologies in the fast-growingrenewable energy sector .
• Receive ongoing technical and professional development.
• Be part of a collaborative and multicultural working environment.
• Enjoy competitive compensation and attractive career development opportunities.

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