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- Aufgaben: Support IT infrastructure and applications in our automotive plant.
- Arbeitgeber: Join Constellium, a leader in aluminium processing with a commitment to sustainability.
- Mitarbeitervorteile: Enjoy a dynamic work environment with opportunities for growth and development.
- Warum dieser Job: Be part of a team that values quality and innovation in a fast-paced industry.
- Gewünschte Qualifikationen: Degree in IT, 3 years of experience, and strong communication skills required.
- Andere Informationen: Fluency in German and English is essential; remote work options may be available.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
At Constellium, we roll, extrude and process hundreds of tons of aluminium – around the clock, since decades.
In this context, we are looking for helping hands and bright minds. In Singen, Gottmadingen, Dahenfeld and in the future.
Because aluminium is infinitely recyclable and irreplaceable in many industries.
The IT Support Analyst provides ongoing user support for all IT related subjects for our Automotive plant in Dahenfeld. He/she ensures application support for manufacturing and business processes, provides operational support for local IT infrastructure and maintains the IT assets in accordance with the security requirements provided by Constellium.
Your responsibilities:
- Provide operational support for local IT infrastructure (PCs, printers, local network, servers, telephony, …)
- Provide operational support forMES (Plex) system administration – security and user management, access control and required documentation of controls
- Local application support, maintenance and user managemen
- Support of strategic projects, balancing local business demands and corporate strategy
- Ensure compliance with relevant IT security matters (SOX, TISAX, IATF, patches,…)
- Expansion and further development of the IT infrastructure and optimisation of IT processes
- Creation and updating of technical documentation
Your profile:
- Degree or Diploma in Information Technology or a comparable education
- 3 years’ experience in Infrastructure and User support
- Experience in manufacturing environments Is a plus
- Good communication skills, with a customer centric attitude
- Ability to work in autonomy and in virtual teams
- Good understanding of ITIL framework will be an advantage
- Fluent in written and spoken German and English
Do you work reliably, always with the highest level of commitment and are you willing to play an active role in our team? Your way of working is characterized by the highest standards of quality and you always keep an overview even in stressful situations?
Then we look forward to receiving your application!
Apply by e-mail to or online via our job portal on
#J-18808-Ljbffr
IT Support Analyst (f/m/d) Arbeitgeber: Constellium Deutschland GmbH
Kontaktperson:
Constellium Deutschland GmbH HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: IT Support Analyst (f/m/d)
✨Tip Number 1
Familiarize yourself with the specific IT infrastructure and systems used in manufacturing environments, especially MES systems like Plex. This knowledge will help you demonstrate your understanding of the role during interviews.
✨Tip Number 2
Highlight any previous experience you have in user support and IT infrastructure management. Be ready to share specific examples of how you've successfully resolved issues or improved processes in past roles.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you handle customer interactions. Think of scenarios where you provided excellent support and how you maintained a customer-centric attitude.
✨Tip Number 4
Research Constellium's values and recent projects. Being knowledgeable about the company will allow you to align your answers with their corporate strategy and demonstrate your genuine interest in the position.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: IT Support Analyst (f/m/d)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the IT Support Analyst position. Understand the key responsibilities and required skills, especially focusing on the operational support for local IT infrastructure and application support.
Tailor Your CV: Customize your CV to highlight relevant experience in IT infrastructure and user support. Emphasize any experience you have in manufacturing environments and your understanding of the ITIL framework.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and customer-centric attitude. Mention specific examples of how you've provided IT support in previous roles and how you can contribute to Constellium's team.
Highlight Language Proficiency: Since fluency in both German and English is required, make sure to clearly state your language skills in your application. If possible, provide examples of how you've used these languages in a professional context.
Wie du dich auf ein Vorstellungsgespräch bei Constellium Deutschland GmbH vorbereitest
✨Understand the ITIL Framework
Since a good understanding of the ITIL framework is an advantage for this role, make sure to brush up on its principles. Be prepared to discuss how you have applied ITIL practices in your previous roles, especially in user support and infrastructure management.
✨Showcase Your Technical Skills
Be ready to talk about your experience with local IT infrastructure, including PCs, printers, and networks. Highlight any specific projects where you provided operational support or resolved technical issues, as this will demonstrate your hands-on experience.
✨Emphasize Communication Skills
Good communication skills are essential for this position. Prepare examples of how you've effectively communicated with users to resolve their IT issues. This could include explaining complex technical concepts in simple terms or collaborating with team members in virtual settings.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in stressful situations. Think of past experiences where you had to balance local business demands with corporate strategies, and be ready to explain your thought process and outcomes.
