Overview
As a Senior Strategic Consultant in Contentsquare’s Professional Services, you deliver strategic consulting, analytics, and enablement for enterprise customers. You lead both one-off missions and ongoing managed-services engagements, acting as the delivery owner and trusted advisor. You translate digital experience data into actionable business insights and shape customer roadmaps with cross-functional teams. This role combines client leadership with hands-on analytics to drive measurable value and adoption. You’ll work in a global, collaborative environment focused on scaling impact.
Leistungen / Benefits
- Virtual onboarding
- Hybrid and remote work policies
- Generous paid time-off
- Lifestyle allowance
- Stock options
- Employee Resource Groups
Verantwortungsbereiche
- Lead strategic consulting and analytics engagements from discovery to delivery
- Serve as the primary operational contact for delivered services
- Define objectives, scope, milestones, methods, deliverables, and success criteria
- Develop and manage delivery plans, priorities, risks, and stakeholder expectations
- Lead managed-services engagements as delivery owner and project manager
- Maintain a proactive service roadmap with appropriate missions, workshops, analyses, and enablement activities
- Coordinate with Data Analysts, UX Consultants, Implementation Managers, Training Consultants, and others
- Escalate risks, scope issues, or blockers promptly
- Ensure customers receive measurable value from engagements
- Apply digital analytics and Contentsquare expertise to generate insights and recommendations
- Prepare analyses, executive readouts, workshops, and training sessions
- Help customers define use cases, measurement approaches, and roadmaps
- Assess data collection, tagging, data quality, measurement frameworks, and data reliability
- Use Contentsquare and other tools to support evidence-based decisions
- Understand how analytics data connects with BI tools, data warehouses, data lakes, APIs, and activation platforms
- Communicate complex analytics concepts to varied audiences
- Partner with customers and internal teams to align on delivery and outcomes
- Identify risks and opportunities, monitor adoption and engagement
- Surface expansion or cross-sell opportunities without quota pressure
- Contribute to reusable consulting methods, frameworks, and templates
- Stay current with digital analytics, AI, data ecosystems, and CX measurement
- Share knowledge to strengthen the Professional Services team
Zentrale Anforderungen
- 5–6 years in management/strategic/digital consulting or similar customer-facing advisory environment
- Experience with large enterprise customers and complex stakeholder management
- Proven project/workstream management from discovery to delivery
- Strong client-facing communication and presentation skills, including workshops and executive discussions
- Structured thinking and problem-solving with ability to frame ambiguous challenges
- Practical experience with digital analytics, BI, conversion optimization, or related data products
- Familiarity with Google Analytics and Adobe Analytics (Contentsquare experience highly valuable)
- Understanding of tagging plans, data collection, data quality, measurement frameworks, data structures, and analytics limitations
- Ability to interpret data, develop analyses, and clearly communicate implications and recommendations
- Ability to work with both business and technical stakeholders
- Strong project management: planning, prioritization, risk management, coordination, escalation
- Ability to work independently across varied one-off and recurring engagements
- Willingness to collaborate with CSM, Sales, Data Analysts, UX consultants, Implementation Managers, Training Consultants
- Curiosity about AI, data flows, data warehouses/lakes, APIs, and modern analytics ecosystems
- Ability to use AI tools thoughtfully to assist delivery while maintaining confidentiality
- Full professional fluency in French and English, with capability to lead conversations in French
- Availability for French/Central European business hours and occasional travel
- Strong communication and presentation skills
- Client-facing and stakeholder management
- Structured thinking and problem-solving
- Digital analytics (GA, Adobe Analytics)
- Contentsquare expertise (highly valuable)
- Data quality and tagging plans
Senior Strategic Consultant Professional Services in Nürnberg Arbeitgeber: Contentsquare
Contentsquare ist ein hervorragender Arbeitgeber, der eine inklusive und unterstützende Arbeitsumgebung bietet, in der Mitarbeiter wachsen und erfolgreich sein können. Mit flexiblen Arbeitsmodellen, großzügigen Sozialleistungen und einer Kultur, die Teamarbeit und persönliche Entwicklung fördert, haben Sie die Möglichkeit, einen bedeutenden Einfluss auf das Unternehmen und seine Kunden zu nehmen. Unsere dynamische Atmosphäre kombiniert die Stabilität eines etablierten Unternehmens mit der Agilität eines Start-ups, was Ihnen zahlreiche Chancen zur beruflichen Entfaltung bietet.
