Senior Consultant / Manager Product Services - Loyalty Platform (m/f/d)

(Senior) Consultant Software Delivery & Implementation (m/f/d)

In Germany – Berlin | Frankfurt/Main | Hamburg

We are at the innovation forefront in our space, inventing business models, algorithms, solutions, and methodologies. Our end-to-end solutions deliver sustained top-line impact for our clients.
Are you interested in working in a team of digital evangelists with a can-do attitude? Want to experience the dynamics of agile processes in open-minded teams? How about getting creative in a startup atmosphere with a steep development curve and flat hierarchies? And most importantly, do you want to make a difference? Then you’ve come to the right place. Become a pioneer of digital transformation and support us as a Consultant/ Senior Consultant Product Services – for our successful Loyalty Platform!

What makes us special:

• Advance your career with exciting professional opportunities in our thriving company with a startup feel
• Add to your experience with our projects that focus on growth, have a positive impact, and truly matter
• Voice your unique ideas in a corporate culture defined by our entrepreneurial spirit, openness, and integrity
• Feel at home working with our helpful, enthusiastic colleagues who have great team spirit
• Broaden your perspective with our extensive training curriculum and learning programs (e.g. LinkedIn Learning)
• Speak your mind in our holistic feedback and development processes (e.g. 360-degree feedback)
• Satisfy your need for adventure with our opportunities to live and work abroad in one of our many international offices
• Enjoy our benefits, such as hybrid working, daycare allowance, corporate discounts, and wellbeing support (e.g. Headspace)
• Unwind in our break areas where you can help yourself to the healthy snacks and beverages provided
• See another side of your coworkers at our frequent employee events and highly anticipated World Meeting and Holiday Party

How you will create an impact:

• You will manage the delivery and configuration of our software product suite “SK Loyalty” to financial services clients.
• You conduct the client-specific delivery and client-specific customization projects and ensure that your projects are delivered in quality, time, and budget.
• You will work on technical solution presentations and proposals and initiate the contracting process.
• You will perform requirements engineering with business and technical stakeholders as well as concepting and estimating the optimal solution.
• As part of your role, you will consult business as well as technical stakeholders on how to implement/integrate the software.
• You will support/enabling ETL processes to our applications by writing SQL queries, creating data structures, and editing data for source systems.
• By conducting discovery meetings and client demos, you will support sales and consulting teams.
• You will provide product training to the client and be the key contact person during the hyper-care phase.
• You are a key feedback provider to product management for the general product roadmap.
• You remain a key contact for major clients and conduct proof of value projects.

About you:

• You have a bachelor’s or master’s degree in business, computer science, or a related field, along with first professional experience in IT consulting or software implementations.
• You have the technical expertise to create and discuss technical concepts with IT stakeholders and developers (e.g., data, interfaces, core banking systems, ERP and CRM systems, software integration).
• You understand complex data structures and feel confident creating queries in relational databases by using SQL or other query languages.
• You strive for efficiency, continually improving queries and data flows by thinking outside the box and collaborating with our passionate team.
• You have a strong passion for data and analytics, and you’re eager to implement solutions that drive growth for our clients.
• You have your first experience with IT project management and agile methodologies.
• You have knowledge of and are enthusiastic about technology trends and digital topics, including cloud technologies, app development, and AI concepts.
• You have refined problem-solving skills to translate business needs into digital solutions.
• You have strong interpersonal and communication skills and proactively, reliably, and enthusiastically work with clients, consultants, and developers.
• You are enthusiastic about engaging directly with clients and are committed to delivering top-quality service to our banking and financial services clients.
• You are fluent in English and German.
• Industry knowledge in Banking and Financial Services in the German market is a plus.

Have we sparked your interest? Check out our video and our website.
If you’d like to support our team with your expertise, experience, and commitment, we are looking forward to receiving your application.

About Simon-Kucher
Simon-Kucher is a global consultancy with more than 2,000 employees in 30 countries.
Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy – product, price, innovation, marketing, and sales – based on deep insights into what customers want and value. With nearly 40 years of experience in monetization topics of all kinds, we are regarded as the world’s leading pricing and growth specialist.

We believe in building a culture that embraces diversity, equity, and inclusion, creating an environment in which our people feel valued, are able to be themselves and feel their contribution matters. If we get that right, remarkable things will happen; people will grow faster, innovate, feel valued, and create better outcomes for everyone – our people, our clients and, of course, our business.

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