Auf einen Blick
- Aufgaben: Unterstütze digitale Lösungen und IT-Systeme in einem innovativen Umfeld.
- Unternehmen: Führendes Unternehmen für optische Kommunikation mit einem dynamischen Team.
- Vorteile: Attraktive Vergütung, Gesundheitsleistungen und flexible Arbeitsmöglichkeiten.
- Weitere Informationen: Tolle Karrierechancen und ein unterstützendes Arbeitsumfeld.
- Warum dieser Job: Gestalte die digitale Zukunft und arbeite an spannenden Projekten.
- Qualifikationen: Erfahrung in IT-Support und Kenntnisse in M365 sind erforderlich.
Das prognostizierte Gehalt liegt zwischen 60000 - 80000 € pro Jahr.
Digital & IT Support Analyst (m/f/d)
Corning’s Optical Communications segment, a leader in optical solutions for the global communications industry, is seeking a Digital & IT Support Analyst to support business processes and digital solutions in Berlin, Germany.
The role is based in Berlin Mitte with weekly presence at the Technology Center in Berlin Adlershof.
Key Responsibilities
- Subject matter expert for IT systems and solutions involving applications, infrastructure, and end‑user technologies.
- Translate business requirements into technical solutions and system configurations.
- Drive digital improvements and quick wins using M365, Power BI, and AI-based tools.
- Provide overall IT systems support (Windows, Android, i OS, Wyse Clients, barcode scanners, PLCs, etc.) across onsite and remote locations.
- Install, configure, and troubleshoot hardware and software.
- Identify, diagnose, and resolve incidents and service requests, including escalation when required.
- Remediate cybersecurity threats in line with corporate standards.
- Provide user guidance, training, and enablement for IT systems and processes.
- Additional Responsibilities May Include
- Documentation and records management.
- Process guidance and onboarding support for employees.
- Participation in Digital & IT projects and global initiatives.
- Vendor engagement and coordination.
Requirements
- Completed apprenticeship as an IT specialist for system integration, bachelor’s degree, or equivalent technical education.
- 2–3 years of experience in IT support and/or engineering-related roles.
- Strong knowledge of the M365 ecosystem and cloud-based applications.
- Proven support experience with business applications (CRM, ERP, MES).
- Solid understanding of IT infrastructure (WAN, LAN, network, servers, cloud environments).
- Hands‑on experience with Windows domain environments, including command‑line and scripting tools.
- Advanced level of English.
- Desired Skills
- Experience with scripting or modern programming languages, as well as data and automation.
- Familiarity with Active Directory and deployment/imaging solutions.
- Understanding of process optimization and digitalization approaches.
- Additional language skills (e. g., Polish or Spanish) are an advantage.
- High level of integrity and confidentiality.
- Experience with IT service management tools (e. g., Service Now).
Benefits
- Company‑wide bonuses and long‑term incentive programs linked to key business results.
- Health and well‑being benefits, including a company‑funded retirement plan, paid leave, and an Employee Assistance Program.
- Recognition program to celebrate achievements and recognize exceptional performance.
Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws.
Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment.
To submit a request for reasonable accommodation related to disability or religion, please contact us at accommodations@corning. com.
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