Auf einen Blick
- Aufgaben: Leite technische Projekte und unterstütze ein engagiertes Team in der Nutzung von Salesforce.
- Unternehmen: Innovative Stiftung mit Fokus auf Vielfalt und Inklusion.
- Vorteile: Flexibles Arbeiten, Weiterbildungsmöglichkeiten und ein unterstützendes Team.
- Weitere Informationen: Arbeiten in einem kreativen Umfeld mit großartigen Entwicklungschancen.
- Warum dieser Job: Gestalte die Zukunft der Technologie in einer dynamischen Non-Profit-Umgebung.
- Qualifikationen: Mindestens 3 Jahre Erfahrung als Salesforce Admin und in technischer Unterstützung.
Das prognostizierte Gehalt liegt zwischen 60000 - 78000 € pro Jahr.
The Technology Manager will be responsible for a wide range of technical support needs and projects, which includes providing direct support to staff, applicants, and grantees, as well as vendor management and oversight of buildouts and implementations within our Salesforce-based grants management system.
We are seeking a highly organized, administrative level multi-faceted tech expert with extensive Salesforce experience.
The Technology Manager will support ten staff who work remotely and on site in two office locations (San Francisco, CA and Annapolis, MD).
- A minimum of three years’ experience in the following areas is required:
- As a Salesforce Admin
- In an operations and technical support coordination role
- Working within philanthropic or nonprofit organizations
Candidates must be based in the United States.
Knowledge and Technical Skills (Admin Level)
• Salesforce
- Experience Cloud
- Custom objects
- Automations: Flows
- Salesforce Reports
- Form and document creation: Nintex/Drawloop and Flows
- Productivity: Smart Sheet, Box, Adobe Sign and Bill. com, Candid (to be developed)
- Communications: Macros, Creative Mail, Outlook for Salesforce and Mail Chimp
- Admin: Grid Buddy, Super Clone Pro, Dataloader
- Equipment/Maintenance: Windows and Mac OS, i OS devices, Zoho Assist, Meraki, various additional OS/PC maintenance apps
- Productivity: Microsoft 365, Box, Smart Sheet, Acrobat, Evernote, Survey Monkey, Zapier, Chrome, Parallels, Last Pass, Azure
- Communications: Third party exchange hosting and Microsoft365, Barracuda email security, Zoom, Ring Central, Word Press, Tech Smith Capture, Grammarly
- Human Resources: Bamboo HR, Breezy, Goal Span, Checkr
- Competencies
- Proactive work ethic, highly self-motivated; capacity to work independently, but still take direction and work with existing systems
- A strong systems orientation and natural curiosity, with a track record of improving and enhancing existing technologies
- Exceptional project management skills, with a demonstrated ability to take ownership of complex projects from conception to fruition
- Able to prioritize multiple deadlines decisively and quickly; strong time management skills
- Works with minimal supervision and a strong desire to independently problem-solve
- Hyper-organized and detail-oriented
- Strong active listening and communication skills and a customer service orientation towards a wide variety of stakeholders with a range of technical expertise
- Operates within the Foundation as a confident team member and projects a respectful, constructive, conscientious image on behalf of the Foundation
- Demonstrates commitment to the Foundation's diversity, equity, and inclusion policy
- Integrates feedback into ongoing performance
- Mobility
This position’s work is primarily conducted at a desk setting.
While the Foundation can provide accommodations such as standing desks, the majority of the time spent during working hours is stationary.
Other considerations
- Use of virtual communications and online collaboration tools
- Continuous operation of a computer and other office technology
- Frequent communication (during standard office hours) with grantees needing technical support; must be able to exchange friendly and accurate information in these situations
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Technology Manager Arbeitgeber: Council of Foundations
Als Arbeitgeber bietet die Stiftung eine dynamische und unterstützende Arbeitsumgebung, in der Teamarbeit und Innovation gefördert werden. Mit Standorten in San Francisco und Annapolis profitieren Mitarbeiter von flexiblen Arbeitsmöglichkeiten und einer starken Unternehmenskultur, die Vielfalt, Gleichheit und Inklusion schätzt. Zudem gibt es zahlreiche Möglichkeiten zur beruflichen Weiterentwicklung, insbesondere für Fachkräfte im Bereich Salesforce und technischer Unterstützung.
