Field service organizations face mounting pressure to reduce downtime and improve first-time fix rates amid technician shortages and rising customer expectations. IFS Cloud 25R2 addresses this by empowering technicians with intelligent tools that simplify job preparation and execution.
For example, a field technician arriving at a remote site can now use IFS.ai Copilot for Service Technicians to receive real-time guidance and troubleshooting support. This reduces time spent on diagnostics and improves the likelihood of resolving issues on the first visit.
To enhance transparency and speed up customer sign-off, IFS.ai Service Report Summarization adds a clear, customer-friendly summary to mobile service reports. These AI features require the IFS.ai Activation Pass or token add-on, reflecting their premium value and transformative impact.
Role Summary
- Strong IFS supply chain experience (Apps 10 or IFS Cloud preferred)
- Understanding of how supply chain connects with manufacturing and finance
- A passion for solving complex business challenges and driving real improvement
- Clear communication and stakeholder engagement skills
- UK-based, with flexibility to support international projects when needed
Scope of work
What youʼll be doing
- Delivering effective IFS supply chain solutions to enterprise clients
- Working across discovery, design, implementation and optimisation
- Collaborating with colleagues to align supply chain with wider ERP delivery
- Helping shape the future of our supply chain consulting practice
Company Overview
- Remote-first work culture with a supportive team
- Competitive salary and excellent benefits package
- Company vehicle allowance
- 25 days annual holiday
- UK-based team with a global outlook
- Equal opportunities at every stage
Professionals
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