Store Manager

Area: Retail

Job location: Store C.P. COMPANY – Metzingen

Type of Contract: Full Time

We are looking for a motivated leader for our Store in Metzingen. Do you have a passion for menswear clothing? Do you find yourself constantly looking at the latest fashion trends?

Responsibilities of the Store Manager:

• Responsible for managing the team members.
• Manage staff performance, shifts, duties, holidays, and absences.
• Responsible for coaching, leading, and developing your team to ensure an extraordinary customer experience and thereby continuously strengthen our brand.
• Complete store operational requirements by scheduling and assigning employees; and following up on work results.
• Responsible for ensuring relevant training of team members and ensuring a common understanding of C.P. Company’s vision, mission, and values.

Targets and results:

• Maximize sales potential to meet monthly sales goals.
• Focus on achieving KPIs, sales targets, and results.
• Sales reporting and analytics.
• Knowledge and correct execution of company procedures.
• People Management.
• Contribute to team effort by accomplishing related results as needed.
• Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing.

Retail operations:

• Guarantee the image of the store and the people at the highest standard at any time according to the Company guidelines.
• Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Manage stock levels and help the HQ make key decisions about stock control.
• Respond to customer complaints and comments.
• Monitor the team and ensure up selling and cross selling techniques are mastered.
• Manage administration tasks and reporting.
• Guarantee effectiveness of returns, repairs and claims procedure.
• Guarantee store operations: stock delivery, replenishment, regular and year-end inventories, pricing and discount policy and any other legal requirements.
• Ensuring that daily cleaning is of high standard and that all furniture is properly maintained.
• Ensure standards for quality, customer service and health and safety are met.
• Ensuring that all visual merchandising practices are executed.

Requirements:

• Great written and verbal communication skills
• Fluent in English
• Natural talent for motivating and developing teams
• Minimum high school diploma, GED, or equivalent education
• 3-5 years of retail sales required; retail management experience
• Excellent organizational, time management, prioritization, and multitasking skills
• Basic math skills sufficient to complete orders, calculate inventory, and manage cash registers
• Able to give clear directions and set expectations for staff
• Demonstrated ability to lead by example

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