Account Manager

We're looking for a commercially minded Client Account Manager to build trusted client relationships and drive campaign success!, As an Account Manager, you'll be a key point of contact for CPM clients, building strong relationships and ensuring we consistently deliver an excellent service.

You'll take ownership of day-to-day account delivery, working across internal teams and stakeholders to keep activity on track, identify opportunities and drive continuous improvement.,

• Build and develop strong client relationships through regular performance reviews and meetings.
• Act as a key day-to-day contact, ensuring client requirements are understood and delivered effectively.
• Identify opportunities to add value and support new business proposals and pitches.
• Manage project budgets and support revenue and profitability targets.
• Coordinate internal teams and external stakeholders to ensure projects are delivered on time and to a high standard.
• Monitor performance, maintain management controls and provide clear project updates.
• Share best practice and identify opportunities to improve client service and internal efficiency.
• Support pitches, tender responses and new business activity where required.

You'll be a confident relationship builder who enjoys working with clients, solving problems and using data to drive better business decisions.

You're commercially aware, highly organised and comfortable managing multiple priorities in a dynamic environment.

Essential Experience

• Experience in account management, client services or business development.
• Strong commercial awareness with excellent negotiation and influencing skills.
• Confidence analysing data and using insights to shape recommendations (Power BI experience is advantageous).
• Excellent presentation and communication skills.
• Strong project management and organisational abilities.
• The ability to build credibility with stakeholders at all levels.
• A proactive, curious mindset with a passion for innovation and continuous improvement.
• Experience within FMCG, retail or agency environments is desirable.
• We offer up to £45,000 Salary depending on experience, Car allowance £6k, a comprehensive benefits package, including Peppy healthcare App and generous holiday entitlement., Up to £45,000 Salary depending on experience
• Car allowance £6,000
• Hybrid working (office/field/home)
• Generous
• Holiday

Package: Recoup with 26 days of holiday plus bank holidays, extending by one day each year of service up to a generous 31 days with the flexibility to buy and sell holiday days.

• Pension Plan: Secure your future with a generous pension plan
• Dedicated days for giving back to the community through charitable activities.
• Perks at Work: Access to a wide range of discounts including my gym discounts
• Peppy: Confidential access to expert health support across areas like fertility, menopause, pregnancy, and more.
• DIGICARE+ App: Enjoy convenient access to second opinions from doctors, personalised counselling sessions and expert nutritionist advice.
• Enhanced maternity/paternity leave
• Why work for us

CPM have won the Investors in People Gold award and place great importance on the training and development of our people.

At CPM, we are proud to foster an inclusive work environment.

We believe in a workplace that celebrates the unique perspectives and skills of all individuals believing this makes us stronger and more innovative.

We work in a collaborative environment where great ideas and achievements are shared and celebrated.

We believe diversity brings new thinking, which is at the heart of everything we do.

We are working to set a standard for creating a culture of equity and belonging.

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