IT Network Administrator

• Implement the Global IT roadmap for Network and Client Services as defined by Global IT Leadership, within the Region.
• Coordinate with the Global Network and Client Services groups as well as business stakeholders on high profile projects with executive leadership and business visibility.
• Serve as the primary escalation point and contact for all Regional Network and Client Services issues.
• Manage Local IT Vendors for Telecom, Hardware, and MSP at the sole direction and oversight of Global IT.
• Be an active member of the Network and Systems group, supporting high profile projects with executive leadership and business visibility.
• Manage and administer existing Azure and legacy VMware server environments, proposing design improvements and making recommendations to achieve best practices.
• Monitor and maintain all network/WAN connectivity to support efficient branch office communications and perform capacity planning.
• Collaborate with other network staff to find solutions to complex networking issues.
• Basic Azure AD and on-prem Active Directory administration.
• Basic Microsoft Exchange, M365 Administration.
• Interact with internal clients to resolve issues; communicate professionally while maintaining discretion.
• Provide support to Systems, Telecom, and Support teams when escalated.
• Assist with the inventory management of software licenses, hardware, and other IT supplies.
• Coordinate with 3rd party support on complex Infrastructure issues and serve as incident owner through the full incident lifecycle including reporting, researching, resolution, RCA, and lessons learned.
• Maintain, monitor, and troubleshoot messaging and meeting systems: conference room equipment, audio/video conferencing, etc.
• Assist in supporting In-house Crane applications such as TMF, Footprint, Sage, including basic troubleshooting and escalating to the relevant team.
• Support the Warehouse Operations of the business, including Windows technology RF Guns and Zebra Printers, ensuring all Warehouse issues are resolved quickly and efficiently.
• Set up and support Company Mobile Devices (Apple/Android).
• Plan and implement the installation of new and existing software, updates, and maintenance plans liaising with the corporate Network team.
• Provide specialist 24/7 on-call network support on a rotation basis within a team.
• Own assigned ongoing fault investigations liaising with customers and suppliers as appropriate.
• Monitor the state and, where relevant, performance of the system’s assets.
• Must be a player/coach.
• The ability to travel up to 50%-75%.
• Other duties as assigned.

Physical Requirements

• Job may require extended sitting or standing, use of standard office equipment.
• Job requires the ability to use vision, adjust focus, and work on a standard computer screen.
• Use of audio-visual equipment is required.
• Talking, hearing, and using hands to operate computer equipment.
• Job may require working from the assigned worksite.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Skills & Abilities

• Proficient with E-Mail (Microsoft Outlook).
• Understanding of all aspects of design and implementation of corporate networking and systems infrastructure, including MPLS, VPN, network connectivity, Internet access, email, servers, etc.
• Proficiency with switching and routing protocols such as BGP, OSPF, route maps, Access Control Lists, route redistribution, path selection, and traffic engineering as related to designing the most scalable, efficient, and resilient network possible within budget.
• Demonstrated proficiency with IPSEC VPN technology from multiple vendors; experience with Cisco ISRs, DMVPN, and Fortinet is a plus.
• Able to troubleshoot network issues from network connectivity, routing, and firewall issues, through DNS and higher-level protocols.
• Able to communicate both verbally and in writing.
• DNS and DHCP in a global Windows environment.
• Wireless Access Points and wireless security protocols such as EAP with RADIUS.
• Cisco CCNA and Fortinet certifications are required.
• Installation of network devices and experience with network cabling.

PROFESSIONAL CERTIFICATION

• Certification may be required in some areas.

Education & Experience

• 5+ years of experience in related IT infrastructure.
• Experience configuring Layer 2 and layer 3 networking with 802.1q (VLANs), 802.1af/at (PoE), 802.1d (STP), BGP, OSPF, LACP.
• Experience designing and implementing administering Palo Alto and Fortinet firewalls is a plus.

Disclaimer :

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

#J-18808-Ljbffr