Bilingual Marketing & Administrative Assistant

Are you ready to play a key role in a dynamic law firm, enhancing its marketing efforts while providing top-notch administrative support? Do you excel in bilingual communication, connecting with both English and Spanish-speaking clients, driving firm growth? Can you manage diverse tasks ranging from social media strategies to basic legal administration? Are you eager to support seasoned legal professionals in both client interactions and internal operations? Final question: When faced with a challenge, do you get excited or run away?

Shalhoub Law stands as a beacon of advocacy and personal commitment to each client it serves. Founded by Paul Shalhoub, the firm has built a reputation for being a steadfast ally in times of need, particularly for those affected by personal injuries. With a deep-stated mission to uphold justice, Shalhoub Law tirelessly works to make victims' lives better, addressing injustices caused by negligence, whether in auto accidents, medical malpractice, or premises liability.

Located in West Palm Beach, Shalhoub Law operates with empathy and transparency, offering free initial consultations to discuss potential cases. The firm's practice areas are diverse, encompassing negligent security, traumatic brain injuries, and wrongful death among others. This diversity reflects their commitment to addressing a wide spectrum of client needs with precision and care.

The Bilingual Marketing & Administrative Assistant at Shalhoub Law is designed to significantly enhance the firm's operational efficiency and expand its reach within the community. As the firm embraces a lean, proficient team structure, this role will provide essential support to the lawyer and paralegal, allowing them to focus on high-value tasks. By managing social media presence, offering bilingual client communication, and undertaking administrative duties, this position not only supports but actively propels the firm's mission of advocacy and justice forward.

What you'll do:

• Social Media Management: Create static social media posts and manage the distribution of video content across platforms, helping maintain a consistent and professional online presence.
• Spanish-Language Support: Provide real-time English-Spanish translation during consultations and client interactions, helping the firm effectively serve Spanish-speaking prospects and clients.
• Client Communication: Conduct assigned client check-ins and follow-ups, including gathering treatment updates and other requested information while maintaining professional communication.
• Administrative Assistance: Handle scheduling and general administrative tasks to support the firm and keep priorities organized.
• Marketing Coordination: Manage marketing, networking, and community engagement calendars, coordinating commitments, events, and other business-development activities.
• Content Creation: May assist with developing short content pieces for the firm's website, depending on experience.
• Legal Support: Assist with template-driven legal administrative tasks, including initial letters, intake documents, and medical-record requests.
• Phone Backup: Provide phone coverage support when necessary, maintaining professional communication standards.
• Remote Work Readiness: Comfortable working a fully remote role while maintaining consistent availability, responsiveness, and effective collaboration during the firm's preferred 9:00 AM-5:00 PM.

What we're looking for:

• Bilingual Proficiency: Fluent in English and Spanish, with the ability to translate in real-time during client interactions.
• Relevant Experience: 2-3+ years of experience working with a U.S.-based company, ideally involving social media, content creation, customer service, or administrative support.
• Social Media Expertise: Experience creating and managing social media content across multiple platforms.
• Professional Communication: Exemplary verbal and written communication skills, with the ability to provide pleasant, professional service when interacting with clients and third parties.
• Organizational & Administrative Skills: Highly organized with experience in scheduling, document preparation, and managing multiple responsibilities across marketing, client service, and administrative work.
• Judgment and Discretion: Ability to recognize when a question falls outside your responsibilities, avoid speculation, and elevate the inquiry to the appropriate person.
• Legal Experience: Previous legal or law firm experience is a plus but not required; the ability to learn established processes and follow templates accurately is essential.
• Remote Work Readiness: Comfortable working a fully remote role while maintaining consistent availability, responsiveness, and effective collaboration during the firm's preferred 9:00 AM-5:00 PM.