Client Success Manager, DACH

Client Success Manager, DACH

Berlin Vollzeit 60000 - 75000 € / Jahr (geschätzt) Kein Homeoffice möglich
Criteo

Auf einen Blick

  • Aufgaben: Baue strategische Partnerschaften mit führenden Einzelhändlern in der DACH-Region auf und pflege sie.
  • Unternehmen: Criteo, ein innovatives Unternehmen im Bereich Retail Media mit starkem Wachstum.
  • Vorteile: Hybrid-Arbeitsmodell, Gesundheitsleistungen, Mentoring und Karriereentwicklung.
  • Weitere Informationen: Dynamisches, inklusives Team mit globaler Vernetzung und attraktiven Vergütungen.
  • Warum dieser Job: Gestalte die Zukunft von Retail Media und arbeite mit spannenden Partnern zusammen.
  • Qualifikationen: Erfahrung in digitaler Medien oder AdTech, starke analytische Fähigkeiten und Verhandlungsgeschick.

Das prognostizierte Gehalt liegt zwischen 60000 - 75000 € pro Jahr.

About the Role

Criteo is seeking a highly motivated, curious, and client focused professional to join our growing Retail Media organization in the DACH region.

As Retail Media continues to be one of the fastest growing areas within Criteo, this role will be instrumental in building and strengthening strategic partnerships with leading retailers across the market.

Responsibilities

You will play a key role in maximizing growth opportunities, driving adoption of Retail Media solutions, and ensuring that our partners fully realize value from working with Criteo.

This is a central commercial function with high visibility, meaningful ownership, and the opportunity to significantly shape the future of Retail Media in DACH.

The role will be based in Munich or Berlin.

  • Manage and grow strategic relationships with leading (e Commerce) retailers in DACH, acting as their trusted advisor and long‑term partner.

Maintain a strong strategic perspective, balancing short‑term execution with long‑term growth ambitions.

  • Ensure client satisfaction, maintain high levels of retention, and drive improvements in inventory quality, yield, and monetization performance.
  • Steer structured business conversations with clients (supported by your vertical leader, local leadership, and technical and legal stakeholders) across all areas including contract negotiations, product integrations, commercial planning, and solution positioning.
  • Prepare and deliver thoughtful, data‑driven Quarterly Business Reviews to demonstrate value, unlock new opportunities, and influence long‑term partner strategy.
  • Consistently aim to exceed quarterly business objectives by identifying upsell opportunities and expanding partnership scope.
  • Drive seamless partner onboarding and platform optimization by leading the set‑up optimization process to maximize inventory quality, managing end‑to‑end technical integrations in close collaboration with internal teams, and coordinating a structured cross‑functional account team to ensure all strategic initiatives, issues, and commitments are tracked and delivered against.

Qualifications

  • Native‑level German speaker with full professional proficiency in English.
  • 3‑5 years of experience in digital media or Ad Tech, ideally with deep familiarity in online performance marketing, e Commerce (e. g. beauty, consumer electronics, CPG or general merchandising), or Ad Tech platforms (DSP, SSP, DMP).
  • Passionate about building trusted, consultative relationships with operational and senior stakeholders, understanding their needs, and crafting solutions that align with both client goals and internal priorities.
  • Commercially minded, proactive in identifying new business opportunities, and comfortable navigating both strategic conversations and operational details.
  • Analytically strong and data‑driven—comfortable as a number‑cruncher, effortlessly leveraging internal data tools to build insights, identify opportunities, and inform strategic conversations with your retailer partners.
  • Technically fluent in ad delivery and comfortable with technology products—detailed knowledge of (retail) media solutions and a solid understanding of advanced ad delivery technologies.
  • Strong negotiation and influencing skills, capable of engaging effectively with decision‑makers at all levels.
  • Resilient, structured, and motivated by ambitious goals and long‑term partnership success.

We acknowledge that many candidates may not meet every single role requirement listed above.

If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!

Benefits

  • Hybrid work model blending home and in‑office experiences.
  • Learning, mentorship and career development programs.
  • Health benefits, wellness perks and mental health support.
  • Diverse, inclusive and globally connected team culture.
  • Attractive salary, with performance‑based rewards and family‑friendly policies, and potential equity depending on role and level.

Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.

#J-18808-Ljbffr

Client Success Manager, DACH Arbeitgeber: Criteo

Criteo ist ein hervorragender Arbeitgeber, der eine dynamische und unterstützende Arbeitsumgebung in München oder Berlin bietet. Mit einem hybriden Arbeitsmodell, umfangreichen Lern- und Entwicklungsmöglichkeiten sowie einem starken Fokus auf Vielfalt und Inklusion fördert Criteo das Wachstum seiner Mitarbeiter und bietet gleichzeitig attraktive Vergütungen und familienfreundliche Richtlinien. Die Möglichkeit, bedeutende Partnerschaften im schnell wachsenden Bereich Retail Media zu gestalten, macht diese Rolle besonders spannend und lohnend.

Criteo

Kontaktdaten:

Criteo Recruiting-Team

Wir glauben, dass du diese Fähigkeiten brauchst, um Client Success Manager, DACH mit Bravour zu bestehen

Strategische Partnerschaften aufbauen
Kundenbeziehungen verwalten
Verhandlungsgeschick
Datenanalyse
Technisches Verständnis von AdTech
Erfahrung im digitalen Marketing
E-Commerce-Kenntnisse