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- Aufgaben: Lead the Crocs store, drive sales, and ensure top-notch customer service.
- Arbeitgeber: Join Crocs, a global brand known for comfort and style in footwear.
- Mitarbeitervorteile: Enjoy competitive pay, employee discounts, and opportunities for growth.
- Warum dieser Job: Be a key player in a fun environment while developing your leadership skills.
- Gewünschte Qualifikationen: 2+ years in retail, strong customer service passion, and leadership experience required.
- Andere Informationen: Fluency in English and local language is essential.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
What You\’ll Do
- Overall management of Crocs store.
- Exceed financial targets and maximize sales.
- Strong operational skills in store management (appearance, theft prevention, cash handling, inventory, visual merchandising, employee and asset safety).
- Act as a role model for exceptional customer service.
- Support and develop service skills of every employee.
- Set high performance standards and clear targets for employees.
- Utilize scheduling systems for productivity and compliance with laws.
- Provide clear, timely feedback through daily coaching.
- Take ownership of personal development for continuous improvement.
What You\’ll Bring to the Table
- More than 2 years of experience in a similar retail role.
- In-depth market knowledge and strong commercial skills.
- Passion for exceptional customer service.
- Proven success with KPIs and building customer loyalty.
- Effective training, coaching, and leadership skills.
- Ambassador for the Crocs brand.
- Sense of responsibility for commercial premises upkeep.
- Fluent in English and local language.
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Store Manager Arbeitgeber: Crocs, Inc.
Kontaktperson:
Crocs, Inc. HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Store Manager
✨Tip Number 1
Familiarize yourself with the Crocs brand and its values. Understanding what makes Crocs unique will help you demonstrate your passion for the brand during interviews and show that you're a perfect fit for the role.
✨Tip Number 2
Highlight your experience in exceeding financial targets and managing store operations. Be ready to share specific examples of how you've successfully maximized sales and improved store performance in your previous roles.
✨Tip Number 3
Prepare to discuss your leadership style and how you've developed service skills in your team. Think of instances where you've coached employees to achieve high performance standards and how that contributed to customer satisfaction.
✨Tip Number 4
Showcase your knowledge of KPIs and how you've used them to build customer loyalty. Be ready to explain how you've tracked performance metrics and made data-driven decisions to enhance the customer experience.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Store Manager
Tipps für deine Bewerbung 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in retail management. Focus on your achievements related to exceeding financial targets, customer service excellence, and team leadership.
Craft a Compelling Cover Letter: In your cover letter, express your passion for exceptional customer service and your understanding of the Crocs brand. Mention specific examples of how you've successfully managed teams and improved store performance.
Highlight Relevant Skills: Emphasize your operational skills such as inventory management, visual merchandising, and cash handling. Make it clear how these skills will contribute to the success of the Crocs store.
Showcase Leadership Experience: Provide examples of how you've trained and developed employees in previous roles. Highlight your ability to set performance standards and provide feedback, as this is crucial for the Store Manager position.
Wie du dich auf ein Vorstellungsgespräch bei Crocs, Inc. vorbereitest
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully trained and coached employees in the past, and be ready to discuss your approach to setting performance standards.
✨Highlight Your Customer Service Passion
Exceptional customer service is key for this role. Be prepared to share specific instances where you went above and beyond to ensure customer satisfaction, and explain how you plan to instill that same passion in your team.
✨Discuss Your Operational Expertise
The job requires strong operational skills. Familiarize yourself with best practices in store management, including inventory control, cash handling, and visual merchandising. Be ready to discuss how you've implemented these practices in previous roles.
✨Prepare for KPI Discussions
Since the role involves exceeding financial targets, come prepared to talk about your experience with KPIs. Share how you've tracked performance metrics in the past and what strategies you've used to improve sales and customer loyalty.
