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- Aufgaben: Help German-speaking customers via phone, chat, and email with their inquiries.
- Arbeitgeber: Join a global BPO leader in the heart of Lisbon, Portugal.
- Mitarbeitervorteile: Enjoy full relocation support, competitive salary, bonuses, and health insurance.
- Warum dieser Job: Advance your career while experiencing the vibrant lifestyle of Lisbon.
- Gewünschte Qualifikationen: Fluent in German and B2 English; EU citizenship or valid work permit required.
- Andere Informationen: Immediate relocation to Lisbon is a must!
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
German-Speaking Customer Support Specialist Wanted in Lisbon – Apply Now!
Are you a German speaker with a passion for customer service? Global BPO leader is hiring German-speaking Customer Support Specialists in Lisbon, Portugal. We are looking for dynamic individuals ready to provide top-tier support to our customers and ensure their satisfaction.
In this role, you’ll be responsible for delivering exceptional service, addressing inquiries, and resolving issues in a timely manner.
Your Responsibilities:
- Provide support to German-speaking customers via phone, chat, and email
- Troubleshoot and resolve customer issues effectively
- Ensure customer satisfaction through clear and helpful communication
- Record and track customer inquiries and feedback
Requirements:
- Native-level fluency in German
- B2 English proficiency for internal communication
- Must be an EU citizen or hold a valid work permit for Portugal
- Willingness to relocate to Lisbon immediately
Benefits Package:
- Full support with relocation and accommodation
- Competitive salary, including 2 extra payments per year
- Performance and fixed bonuses to reward your contributions
- Meal allowance and transport bonus
- Health insurance to keep you covered
- Paid training to help you thrive in your new role
Take advantage of this exciting opportunity to advance your career while enjoying the vibrant lifestyle of Lisbon. Apply now!
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German-Speaking Tech Support | Move to Lisbon, Full Relocation Arbeitgeber: Cross Border Talents
Kontaktperson:
Cross Border Talents HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: German-Speaking Tech Support | Move to Lisbon, Full Relocation
✨Tip Number 1
Familiarize yourself with common customer support scenarios in the tech industry. Understanding typical issues and solutions can help you stand out during the interview process.
✨Tip Number 2
Practice your communication skills in both German and English. Since you'll be interacting with customers and internal teams, being articulate and clear will be crucial for success.
✨Tip Number 3
Research the company’s products and services thoroughly. Showing that you have a good grasp of what they offer will demonstrate your genuine interest and readiness to contribute.
✨Tip Number 4
Prepare questions to ask during the interview about the team dynamics and support tools used. This shows your proactive approach and eagerness to integrate into the company culture.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: German-Speaking Tech Support | Move to Lisbon, Full Relocation
Tipps für deine Bewerbung 🫡
Highlight Language Skills: Make sure to emphasize your native-level fluency in German and your B2 proficiency in English. This is crucial for the role, so showcase any relevant experiences where you used these languages.
Showcase Customer Service Experience: Detail your previous customer service roles, focusing on how you effectively resolved issues and ensured customer satisfaction. Use specific examples to demonstrate your skills.
Express Willingness to Relocate: Clearly state your readiness to relocate to Lisbon immediately. Mention any previous experiences with relocation or adaptability to new environments to strengthen your application.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to align with the job description. Use keywords from the listing, such as 'customer support', 'troubleshoot', and 'communication', to make your application stand out.
Wie du dich auf ein Vorstellungsgespräch bei Cross Border Talents vorbereitest
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Language Skills
Since fluency in German is crucial, be prepared to showcase your language skills during the interview. Practice common customer service scenarios in German to feel more confident.
✨Familiarize Yourself with the Company
Research the company and its values before the interview. Understanding their approach to customer service will help you align your answers with what they are looking for.
✨Prepare for Relocation Questions
Be ready to discuss your willingness to relocate to Lisbon. Highlight any previous experiences of moving or adapting to new environments to show that you are flexible and open to change.
