QA / Customer Support

We are looking for an enthusiastic Junior QA Tester to join our team on-site in Frankfurt and begin their journey in game development quality assurance.

As a Junior QA Tester, you'll work closely with experienced QA team members, designers, programmers, artists, and producers to help ensure our players have the best possible experience.

You'll learn how games are tested throughout development, how quality issues are identified and reported, and how QA contributes to building great games.

• Execute assigned test cases and testing tasks under the guidance of senior team members.
• Test new features, content, gameplay systems, and fixes throughout development.
• Identify, reproduce, and document issues clearly and accurately.
• Perform regression testing to verify fixes and ensure existing functionality remains stable.
• Learn QA tools, workflows, and testing methodologies used throughout development.
• Maintain accurate records of testing activity and results.
• Communicate progress, questions, and blockers clearly to the QA team.
• Participate in team meetings, playtests, and development discussions where appropriate.
• Support the wider QA team in maintaining high quality standards across the project.

What You Bring

• A passion for games and an interest in how they are developed.
• Strong attention to detail and a willingness to learn.
• Good written and verbal English communication skills.
• A methodical approach to problem solving and investigation.
• Ability to work effectively as part of a team.
• Positive attitude, reliability, and eagerness to develop new skills.
• Comfortable receiving feedback and applying it constructively.
• Nice To Have (Not Required)
• Previous experience in QA, game testing, customer support, or a similar role.
• Familiarity with bug tracking tools or QA processes.
• Knowledge of game development pipelines or production workflows.
• Experience with game editors, modding tools, or technical hobbies.
• Familiarity with Hunt: Showdown.
• Basic scripting, coding, or technical troubleshooting knowledge.
• Basic 3D modelling or games art pipelines
• What you can expect from us

Your professional development is important to us, so we have laid out a career plan to help you progress towards your goals and objectives.

Relocation Support

We offer a relocation budget and full coverage of flights to Frankfurt for you and your family.

You can expect extensive assistance with visa, work permits, and communication with authorities during the relocation process, as well as help settling into Germany (e. g. setting up appointments with banks, government agencies, schools, landlords, finding apartments etc.).

Company Apartment

To help you get settled, we provide you with a fully furnished company apartment during your first three months in Frankfurt.

Public Transport Pass

Discover Frankfurt by bus, tram and metro – free of charge.

A healthy body is a healthy mind.

We offer a membership at the premium gym chain Fitness First in Germany. Work out, join group fitness classes, or relax in the wellness facilities.

State-of-the-art Office

We’ve recently moved into a brand-new, modern office located in the heart of Frankfurt.

Our new workspace is designed to inspire creativity and collaboration, with open areas, quiet zones, and top-tier facilities — all just steps away from public transport, restaurants, bars and cultural hotspots.

Hybrid Working

We believe in the value of in-person collaboration while also supporting flexibility.

Our hybrid working model includes three days per week in the office and the option to work remotely up to two days per week, unless role‑specific requirements or business needs require you to be on site.

Equal Opportunity & Inclusion

We’re building a workplace where everyone belongs.

We welcome people of all backgrounds and identities and are proud to be a truly global team, with employees from over 42 countries contributing their ideas, cultures, and perspectives every day.

German Classes

Understanding the local culture will make your stay abroad more enjoyable, and Crytek supports that by offering German language courses for you and your family.

Events

Join us on our exciting company events, including new starter breakfasts, summer and winter parties, our annual trip to Gamescom in Cologne, and many more!

Vacation Days

At our Frankfurt office you can enjoy 24 days of vacation per year, and every 2 years you get 1 more (up to a maximum of 28 days).

You will also have on average 10 public holidays on top of the days you take off.

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