Logistics Supervisor

Job Overview

We are looking for an experienced Integrated Logistics Operations Supervisor to oversee daily logistics operations and ensure efficient end-to-end supply chain management.

The successful candidate will coordinate warehousing, transportation, customs clearance, and supplier management while leading the operations team and driving operational excellence.

Responsibilities and Duties

• Integrated Logistics Operations
• Manage customers' end-to-end logistics operations, including inbound and outbound shipments, transportation coordination, customs clearance, documentation, and shipment tracking.
• Oversee warehouse operations, transportation planning, and logistics network optimization.
• Develop, implement, and maintain operational SOPs and customer-specific requirements.
• Support warehouse and supply chain planning for new business projects.
• Monitor project profitability (P&L) and ensure operational efficiency.
• Supplier & Partner Management
• Build and maintain strong relationships with suppliers, warehouses, transportation providers, and business partners.
• Lead negotiations with suppliers and third-party service providers to improve operational efficiency and reduce logistics costs.
• Review supplier costs, maintain system records, and coordinate payment processes.
• Regularly evaluate supplier performance and develop service improvement plans.
• Customer Service
• Maintain and update customer master data and operational information.
• Respond promptly to customer inquiries and operational issues.
• Handle customer complaints professionally and work with internal teams to ensure customer satisfaction.
• Team Leadership
• Lead and coordinate the daily activities of the Integrated Logistics Operations team.
• Allocate tasks, monitor team performance, and support employee development.
• Foster collaboration across departments to ensure efficient operations.

Qualifications

• Bachelor's degree or equivalent working experience in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum 2 years of experience in international logistics, freight forwarding, warehousing, supply chain, or related operational management.
• Solid knowledge of integrated logistics operations and warehouse management.
• Strong communication and interpersonal skills with the ability to collaborate effectively across departments and with external partners.
• Proficient in Microsoft Office applications.
• Strong analytical and problem-solving skills with the ability to work effectively under pressure.
• Excellent organizational and time management skills with the ability to prioritize tasks and manage multiple responsibilities.
• Self-motivated, proactive, and accountable with a strong sense of ownership.
• Fluent in Chinese, German, and English, both written and spoken.

What We Offer

• Targeted professional development and career advancement opportunities.
• Competitive compensation and benefits.
• A collaborative and international working environment.
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