Business Analytics & Insights Manager Sotheby's · Genève, Geneva, Switzerland · On-site · · Yesterday Technology & Digital

h3ABOUT SOTHEBY'S /h3 pEstablished in 1744, Sotheby’s promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries. Selling categories include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits and Design, as well as collectible cars and real estate through RM Sotheby’s and Concierge. Sotheby’s Financial Services is a leading art lender and provides capital solutions for collectors around the world, having originated more than $12 billion in loans since its inception. Sotheby’s new global headquarters is now open at the iconic Breuer building at 945 Madison Avenue in New York City. /p h3THE ROLE /h3 pWorking closely with the Head of Luxury Division and the Managing Director Switzerland, the role provides meaningful business insights, performance visibility and strategic reporting to support decision-making across the business. The position acts as an enabler to specialists and leadership teams by translating commercial and client data into actionable intelligence, helping identify trends, opportunities and areas of focus. /p h3RESPONSIBILITIES /h3 h3Client Analytics Growth Insights /h3 ul liLeverage internal client data and CRM tools to provide visibility on client activity, engagement patterns and growth opportunities across categories. /li liSupport specialists and leadership teams by identifying client trends, areas of opportunity and potential cross-category connections. /li liContribute to client acquisition and development initiatives through data-driven analysis and actionable insights. /li liAnalyse client acquisition, retention and reactivation trends to support business planning and prioritization. /li liDevelop reporting and insights on key client-related KPIs. /li liCollaborate with global client strategy teams to share best practices and ensure alignment of methodologies and reporting. /li /ul h3Business Performance Analytics Reporting /h3 ul liDevelop and maintain reporting frameworks, dashboards and KPI tracking tools for the Luxury business. /li liProvide visibility on performance across auctions, private sales and client development activities. /li liProduce regular business reviews and performance reporting for the Luxury and Swiss leadership team. /li liMonitor key performance indicators and highlight trends, opportunities and areas requiring attention. /li liConduct pre-sale, during-sale and post-sale analyses to support business discussions and future planning. /li liDevelop auction intelligence reporting and market insights to support decision-making. /li liAnalyse bidding activity, buyer participation, conversion metrics and international selling patterns. /li liDevelop auction and sales performance reporting on the Luxury and Switzerland's contribution to the wider Sotheby's business. /li liTranslate complex business data into actionable insights and recommendations. /li /ul h3Process Improvement, Automation Data Enablement /h3 ul liSupport strategic initiatives aimed at enhancing business visibility, reporting capabilities and operational efficiency. /li liIdentify opportunities to improve reporting processes through automation and AI-enabled solutions. /li liPartner with PT teams to improve data accessibility and reporting capabilities. /li liSupport the implementation and adoption of new tools, processes and reporting frameworks. /li liContribute to cross-functional projects requiring coordination, analysis and stakeholder engagement. /li liHelp reduce manual reporting activities and improve scalability through process optimisation. /li /ul h3Leadership Reporting Communications /h3 ul liPrepare executive-level presentations, business reviews and strategic updates for Luxury and Swiss leadership. /li liTranslate complex analyses into clear, concise and actionable business insights. /li liProduce materials that support leadership discussions, planning and decision-making. /li liDevelop presentation materials for senior management meetings and business reviews. /li liFacilitate communication across functions to ensure alignment on reporting, priorities and objectives. /li liEnsure stakeholders have timely access to relevant performance, client and market insights. /li /ul h3IDEAL EXPERIENCE COMPETENCIES /h3 ul li5-8 years’ experience in business analytics, commercial insights, reporting or business intelligence, ideally within luxury, financial services, consulting or a data-driven commercial environment. /li liStrong analytical skills with the ability to translate complex data into clear business recommendations. /li liAdvanced IT skills; experience with CRM platforms and data visualisation tools. /li liProven experience building dashboards, KPI frameworks and executive reporting materials. /li liStrong business acumen with an interest in client behaviour, sales performance and market trends. /li liExcellent communication and presentation skills, able to influence and engage senior stakeholders. /li liProactive, curious and solution-oriented, with a continuous improvement mindset and strong attention to detail. /li liFluent in English. Swiss market exposure preferred. /li /ul pTo view our bCandidate Privacy Notice /b for the US, please click here. /p pTo view our bCandidate Privacy Notice /b for the UK, Hong Kong, France and Switzerland, please click here. /p pbThe Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates. /b /p #J-18808-Ljbffr