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- Aufgaben: Evaluate luxury brands through in-store and online experiences, providing valuable feedback.
- Arbeitgeber: CXG is a global leader in customer experience for premium and luxury brands.
- Mitarbeitervorteile: Enjoy flexible work hours and the ability to choose assignments that fit your interests.
- Warum dieser Job: Make a real impact on luxury brands while enjoying diverse tasks and a vibrant community.
- Gewünschte Qualifikationen: Must be 18+, a current luxury brand customer, and detail-oriented; no prior experience needed.
- Andere Informationen: Work remotely using our mobile app to manage assignments and submit feedback easily.
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Your feedback can influence brand strategies and help shape a brand’s strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
- Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
- Provide objective feedback about your experiences.
- Choose assignments that align with your profile and interests.
- Complete questionnaires after each evaluation.
- Comply with all given project objectives and special requirements from the luxury brand we represent.
How to Apply:
To become an evaluator with us, follow these simple steps:
- Register on live.cxg.com and receive an email with your credentials.
- Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
- Check the ‘welcome package’ and pass the general certification.
- You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at .
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Minimum Requirements:
- Must be 18 years or older.
- Existing client of premium and luxury brands.
- Not contractually engaged with any retail brands, to maintain integrity.
- Punctual, organized, detail-oriented, reliable.
- Observant, passionate about customer experience.
- No prior experience needed; we look for honest feedback from real customers.
Contact us for more information!
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Freelance Luxury Brand Evaluator - Hamburg Arbeitgeber: CXG group
Kontaktperson:
CXG group HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Freelance Luxury Brand Evaluator - Hamburg
✨Tip Number 1
Make sure to highlight your experience as a customer of luxury brands. This role requires you to be an existing client, so emphasize your familiarity with high-end products and services in your profile.
✨Tip Number 2
Be observant and detail-oriented during your evaluations. The feedback you provide is crucial for shaping brand strategies, so practice being thorough in your assessments of customer experiences.
✨Tip Number 3
Familiarize yourself with the specific luxury brands you are interested in evaluating. Understanding their unique selling points and customer service standards will help you provide more insightful feedback.
✨Tip Number 4
Stay organized and punctual when completing assignments. Being reliable will not only enhance your reputation as an evaluator but also increase your chances of receiving more opportunities in the future.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Freelance Luxury Brand Evaluator - Hamburg
Tipps für deine Bewerbung 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Freelance Luxury Brand Evaluator. Familiarize yourself with the types of evaluations you will conduct and the luxury brands you may encounter.
Highlight Relevant Experience: Even if you don't have direct experience in customer evaluation, emphasize your experiences as a customer of luxury brands. Share specific examples of your interactions and what you value in those experiences.
Complete Your Profile: When registering on the CXG platform, ensure that your profile is complete and accurately reflects your interests and experiences with luxury brands. This will help the team match you with suitable assignments.
Be Authentic: As the role requires honest feedback from real customers, be genuine in your application. Share your true thoughts and feelings about luxury brands to demonstrate your suitability for the position.
Wie du dich auf ein Vorstellungsgespräch bei CXG group vorbereitest
✨Show Your Passion for Luxury Brands
Make sure to express your genuine interest in luxury brands during the interview. Share personal experiences with these brands and explain why you appreciate their products and services.
✨Be Detail-Oriented
Since the role requires providing objective feedback, demonstrate your attention to detail. Discuss how you approach evaluations and what specific aspects of customer experience you focus on.
✨Prepare Examples of Past Experiences
Think of specific instances where you've interacted with luxury brands, whether in-store or online. Be ready to discuss these experiences and the feedback you would provide based on them.
✨Understand the Evaluation Process
Familiarize yourself with the evaluation process and the types of assignments you might encounter. This will show that you're proactive and serious about the role, making a positive impression on the interviewers.
