ppstrongAre you passionate about cybersecurity and customer success? Do you believe customers should be at the core of everything you do? /strong /ppWe are looking for a strongCustomer Success Engineer /strong to help organizations effectively prevent communication-based threats. In this role, you will guide our customers through their full lifecycle—from onboarding to long-term success—while taking ownership and working independently. /ppIf you enjoy solving complex problems, working closely with customers, and growing in a fast-paced environment, we’d love to hear from you. /ph3Tasks /h3pYou will work at the intersection of strongengineering, customer success, and sales /strong, helping customers maximize the value and security of our product. /pulliGuide new customers through the full customer journey and enable them to maximize product value and security through technical demos, Proofs of Value (PoVs), email attack simulations, and onboarding. /liliMaintain a strong and mutually appreciated relationship with our customers and anticipate issues early on /liliManage and drive satisfactory resolutions of customer issues /liliInterface with the customer as well as the product development team to identify customer needs and turn them into value-adding product features /liliAnalyze problems in production to find and mitigate the root causes /li /ulh3Requirements /h3pstrongYou should apply if you /strong /pulliHave a solid technical IT background (ideally a degree in Computer Science or similar) /liliHave strongstrong German and English skills /strong (spoken and written) /liliBring strong2+ years of relevant work experience /strong, ideally in a customer-facing role /liliProficiency in Basic programming/scripting skills (e.g., Python, JavaScript, or Bash) /liliExperience with tools like Postman, Git, or similar debugging tools /liliPossess strong analytical and problem-solving skills /liliAre able to quickly learn and adapt to new technologies and environments /liliEnjoy working closely with customers and taking ownership /liliAre able to explain complex technical concepts to non-technical stakeholders /li /ulpstrongA big plus would be if you /strong /pulliUnderstand how strongemail systems (SMTP) /strong work /liliHave knowledge of strongemail attack vectors and threat defense /strong /liliHave experience working with strongLinux CLI /strong /liliUnderstand networking fundamentals (firewalls, VPN, SSH, HTTPS, proxies) /li /ulpstrongBonus: /strong Docker, Grafana, Postfix, Go /ph3Benefits /h3pstrongWhat we offer you /strong /pulliEmployee shares to participate in our long-term success /liliA fair and transparent compensation system /liliHigh ownership and autonomy from day one /liliThe opportunity to be part of an exciting startup journey /liliHardware budget tailored to your needs /liliHybrid work model (3 days/week in our Zurich office) and flexible hours /liliRegular team events, Tech Talks, and monthly All Hands lunches /lili5 weeks of paid vacation /li /ulpWe are looking forward to hearing from you! /p /p #J-18808-Ljbffr
Cybersecurity Customer Success Engineer — Hybrid Role Arbeitgeber: Cyber StrategiX
Mobileye ist ein hervorragender Arbeitgeber, der innovative Lösungen im Bereich der Automobilsoftware entwickelt und dabei eine dynamische und kollaborative Arbeitsumgebung bietet. Unsere Mitarbeiter profitieren von umfangreichen Weiterbildungsmöglichkeiten und einem starken Fokus auf persönliche Entwicklung, während sie an spannenden Projekten arbeiten, die die Zukunft des Fahrens gestalten. In unserem Team haben Sie die Möglichkeit, Ihre technischen Fähigkeiten in einem zukunftsorientierten Umfeld einzubringen und echte Veränderungen in der Automobilindustrie zu bewirken.
