Location : Attica, Greece | Work from Home Option Available
Interview Deadline:
| Training Date:
Relocation Support Your Choice
Flight + hotel stay + real estate agency fee covered
250 EUR relocation allowance + real estate agency fee (ideal if self-arranged)
Training: 15 days on-site.
Base Salary:
1,400 EUR gross/month x 14 times+ Performance Bonus up to 20%
ERF: 30975
Who We Are We're hiring for one of the worlds leading names in cybersecurity a multinational powerhouse with dual headquarters in the USA and Czech Republic, home to renowned global brands including Norton, Avast, AVG, Avira, LifeLock, CCleaner, and ReputationDefender.
With millions of users trusting our digital protection services, this is your opportunity to join a company thats reshaping online safety while building a future-proof career in tech.
Your Role: Tech Support Specialist (German Market) As a Frontline Agent, you'll be the first point of contact for our German-speaking users. Whether they need help with setting up their antivirus software, troubleshooting basic issues, or navigating a subscription renewal, youll be their trusted guide.
This is not just support youll actively engage in retaining customers and introducing them to premium services through cross-sell and upsell opportunities.
What Youll Do Day to Day
Handle ~25 inbound contacts/day (calls & emails) across 7 cutting-edge tools
Support German-speaking users with:
Product downloads, installations, and activations
Tech Support Specialist German Speaker (Greece) - €1.400 A Month in Zug Arbeitgeber: Cybersecurity
Siemens Grid Software ist ein hervorragender Arbeitgeber, der eine inklusive und vielfältige Arbeitsumgebung fördert, in der jeder Mitarbeiter geschätzt wird. Mit attraktiven Vergütungs- und Rentenleistungen, 30 Tagen bezahltem Urlaub sowie flexiblen Arbeitszeitmodellen bietet das Unternehmen zahlreiche Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung. Hier haben Sie die Chance, an innovativen IT- und Cybersecurity-Initiativen zu arbeiten und Teil eines engagierten, multikulturellen Teams zu werden, das die digitale Transformation im Energiesektor vorantreibt.
