Director Sales Training, Europe (1 year contract)

## Director Sales Training, Europe (1 year contract)Apply:

Zug, Switzerland:

Full time:

Posted Today:

R669Cytokinetics is a specialty cardiovascular biopharmaceutical company, building on its over 25 years of pioneering scientific innovations in muscle biology, and advancing a pipeline of potential new medicines for patients suffering from diseases of cardiac muscle dysfunction.This Director will report to the Head of Marketing, Europe.

Your primary responsibility will be to create a holistic European Commercial training & Capability. In this role, you will be responsible for identifying leading-edge, innovative training solutions that enable customer engagement, education, and prescribing.

The role will also hold comprehensive oversight of commercial training activities for Europe, establishing objective, evidence-based standards for excellence.

This is a hybrid, full-time role, based in our Zug office, offering a 1 year contract with possibility of extension.

**Responsibilities**

**Strategic Leadership & Learning Architecture*** **Architect the European Capability Blueprint:** Define and own the multi-year European Commercial Training & Capabilities strategy, aligning learning pathways directly with European commercial business objectives and launch rollouts.* **Build Core Competency Models:** Establish scalable competency frameworks, onboarding tracks, and continuous learning pathways for Key Account Managers (KAMs), First-Line Managers, and field teams across European affiliates.

**Active Facilitation & Content Co-Creation*** **Directly Design & Facilitate High-Impact Training:** Personally author curriculum and lead interactive, high-stakes workshops (e.g., initial sales bootcamps, advanced negotiation, value-based selling, and launch execution).* **Co-Travel & Field Coaching:** Conduct regular joint field visits and KAM co-travel across European key markets to coach field teams directly, observe execution challenges firsthand, and refine curriculum based on real-world customer dynamics.* **Rapid-Response Resource Development:** Hands-on creation of tactical, point-of-need (\"just-in-time\") toolkits, objection-handling guides, and digital micro-learning assets supporting immediate field needs.

**Launch Readiness & Commercial Execution*** **Enable Commercial Launch Preparedness:** Lead the hands-on design and execution of commercial launch readiness training for upcoming product launches across European target markets.* **Omnichannel & Digital Engagement Capability:** Train and upskill KAMs and field leaders on hybrid customer engagement, ensuring seamless integration of digital tools, remote calls, and CRM workflow into daily account planning.**Performance Analytics & Stakeholder Partnering*** **Measure Business Impact & ROI:** Establish practical metrics and dashboarding to track training completion, field competency progression, and tangible ROI on commercial performance.* **Cross-Functional Collaboration:** Partner closely with Country GMs, Sales Leaders, Marketing, Market Access, Medical Affairs, and Compliance to ensure training content is localized, compliant, and aligned with regional commercial strategies.**European Training*** Direct and supervise all Sales Training activities across Europe, ensuring selection, development, and competency metrics are structured and evaluated using objective criteria.* Develop specific training plans aligned with marketing and sales strategic direction, executed within budget, by deeply understanding the challenges Key Account Management (KAM) and Sales Managers face.* Facilitate comprehensive training solutions, including core initial training and ongoing curriculum designed to enhance KAM competencies.* Measure the effectiveness of training using quantitative analytics to enhance overall offerings and ensure clear ROI.* Partner with customer-facing teams and sales leadership to optimize digital and virtual customer engagement training and pull-through.* Consult with marketing and sales team members on just-in-time training approaches supporting tactical implementation.* Partner effectively with Market Access, Compliance, GMs, Corporate, HR, and other stakeholders to develop and deliver essential training.* Address the unique challenges of serving field-based audiences when developing comprehensive training solutions.**Cross-Functional Collaboration*** Collaborate effectively with Brand Marketing, Creative/CRM/Digital agencies, Market Research, Analytics, IT, Sales Operations, HR and Medical/Regulatory/Legal business partners.* Troubleshoot roadblocks and identify creative, compliant solutions to facilitate the forward motion of new initiatives**Qualifications*** BS/BA degree with 12+ years of experience including 7+ years of pharmaceutical experience with product launch experience and minimum of 5 years sales training experience. Fluent in English, other relevant European languages are an advantage.* Demonstrable experience across a range of practical digital disciplines such as paid media, SEO, digital analytics, UX design, email marketing, etc.* Significant experience working with creative and media agencies is required* Be able to manage and work within financial and budgetary goals* An understanding of EFPIA and local regulations for drug promotions and experience in working with legal, medical and regulatory review processes* Understands challenges of serving field-based audiences when developing training solutions #LI-HYBRID #J-18808-Ljbffr