Quality Laboratory Supervisor

Overview

At Danone, manufacturing the best products and supplying them to meet demand is a key driver for our plant teams. We are hiring a Quality Laboratory Supervisor based in Minster, OH.

Role: Quality Laboratory Supervisor

Responsibilities

• Ensure Food Safety & Quality conformity of all products delivered to market, consistently with the overall SQCDME Plant performance and the P&FP specifications.
• Ensure products sent to the market follow local, state, and federal regulations as well as Danone procedures, raw & packs, product, and process specifications.
• Support compliance with finished product Quality & Food Safety sampling, control plans, and monitoring plans.
• Promote a product superiority mindset in the laboratory team.
• Support and implement action plans to improve Quality metrics (KPIs) including but not limited to Consumer Complaints, ABC, Finished Goods Loss.
• Accountable for the laboratory metrology program (calibrations) and PMs.
• Ensure full compliance with the Danone Food Safety Policy and Danone standards execution.
• Lead the Food Safety and Analytical Performance Audit and ensure the plant is compliant with these standards.
• Ensure Quality & Food Safety is forefront in SOPs and working instructions.
• Support product release and rules for non-conforming product management.
• Organize training, certifications and audits internal & external to laboratory test for technician compliance.
• Facilitate, animate, and communicate Quality & Laboratory Management Reviews and KPI status.
• Be the primary contact for quality in the laboratory and plant.
• Build and manage the Quality Laboratory Technician Team to meet Food Safety requirements, Danone Standards, and completion of Analytical Performance.
• Participate in interviewing, hiring, and training of employees; planning, assigning, and directing work; appraising performance; rewarding and correcting employees; addressing complaints and resolving barriers to success.
• Communicate and ensure the Quality & Food Safety policy execution, including escalation and communication rules (timelines, results, monthly reporting).
• Develop the Quality Laboratory Technicians for mobility cross-functionally.
• Provide leadership and improve quality performance.
• All other assigned duties.
• Maintain knowledge regarding food safety, quality, regulation, and laboratory testing.
• Demonstrate computer literacy and software navigation.
• Show leadership, motivate others, and tackle projects independently; recognize areas of need across the company.
• Ability to rapidly assess, analyze, make decisions, and resolve complex quality problems with varying degrees of ambiguity.
• Ability to work with confidential materials and possess strong spreadsheet, word processing and database skills.
• Proactivity, data analysis, trend analysis, quick-thinking, and conceptualization skills.
• Excellent communication, presentation, leadership, and interpersonal skills.
• Established project management skills and ability to interact with various levels of plant and corporate personnel to influence others.
• Ability to work with cross-functional teams and share knowledge/ideas; meticulous work ethic and attention to detail.
• Ability to work under deadlines with multiple priorities and tolerance for stress; adaptable and flexible with patience, persistence, and resilience.
• Willingness to take on new challenges and manage priorities while allocating time to long-term quality continuous improvement projects.

Benefits & Working Conditions

Danone North America offers a performance-based bonus and a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other options.

Qualifications

Required:

• Bachelor’s degree in microbiology, chemistry, food science or related field.
• 3-4 years of Quality Assurance experience in food/beverage manufacturing with emphasis on dairy fermentation and laboratory management; prior experience in a food manufacturing environment required.
• Prior supervisory experience required.
• Continuous improvement experience preferred.
• Professional licenses/certificates (preferred): FSSC 22000 food safety certification.
• Ability to accommodate a 24/7 manufacturing facility on an as-needed basis.

Working Conditions

• Manufacturing Plant: internal traffic and handling of raw materials; potential hazards (chemicals, sharp objects, heavy machinery, steam pipelines).
• Loud noises, agricultural odors, wet floors, and condensation.
• Stamina and endurance for long hours including standing, walking, climbing, crawling, bending, kneeling, and crouching.

About Danone

Danone U.S. is part of Danone North America, a purpose-driven company with a strong portfolio of brands including Activia, DanActive, Danimals, Dannon, evian, Follow Your Heart, Happy Family Organics, International Delight, Light + Fit, Nutricia, Oikos, Silk, So Delicious Dairy Free, STōK Cold Brew Coffee, Too Good & Co, and YoCrunch. With approximately 5,000 employees and 13 production locations in the U.S., Danone North America\’s mission is to bring health through food to as many people as possible.

You’ll be part of one of the largest Certified B Corps in the world, working to create real value for people and the planet. Join our movement for a healthier world: One Planet. One Health BY YOU.

Danone North America is proud to be an Equal Opportunity employer. It is our policy to provide equal employment opportunities to all qualified persons without regard to protected characteristics or any other consideration unlawful by applicable law. For our EEO policy statement and EEO rights under law, see the relevant link.

Job details

Dedicated to bringing health through food to as many people as possible, we are a leading global food & beverage company focused on Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition and Medical Nutrition.