E-commerce – Sales Manager

Job Description

At U.

Bank, we’re on a journey to do our best.

Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.

We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential.

A career with U.

Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive.

Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.

Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need.

From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology.

As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Purpose of the Role

Sales Manager will source new customers and develop profitable new business account relationships, identify business opportunities based on knowledge of clients, markets, products and services.

The role reports to Head of e Commerce Poland, Germany and Nordics.

• Accountabilities
• Develop new business account relationships and identify opportunities.
• Work with existing and build new relationships with technical, referral, and gateway partners to acquire new mid‑market merchants.
• Maintain solid relationships with clients (existing & new) that bring in the most income for the company.
• Address and manage client blocking points.
• Act as the main point of contact between key clients and internal teams.
• Acquire mid‑market merchants independently as a sales professional from the payment industry.
• Analyze customer needs and create an end‑to‑end strategy from contract negotiation to final activation.
• Competencies

Drive for Results : Pursues goals with energy and perseverance; consistently a top performer among peer group.

Collaboration : Builds good working relationships, values differences, encourages inclusive collaborative environment, shares information openly.

Agility & Innovation : Demonstrates flexibility in dealing with fast‑changing priorities and challenging situations.

Talent Development & Engagement : Provides clear direction, sets standards, delegates, motivates, offers coaching, recruits high caliber staff.

Risk Management : Identifies and manages risks in compliance with laws and company policy.

Ethics and Trust : Maintains high ethical standards, gains confidence and trust through honesty and integrity.

• Technical Competencies
• Experience and knowledge of the market/payments industry.
• Knowledge of product marketing and organizational operations.
• Marketing and business development/sales skills.
• Knowledge of technology and payment gateway providers.
• Understanding of sales methodologies.
• Knowledge of CRM/IT systems such as Salesforce, MS 365, Seismic, Co‑Pilot.
• Strong communication skills across telephone, Teams, in‑person meetings.
• Proficiency in Microsoft Office 365.

Qualifications

• Minimum 5 years sales experience in the payments industry with at least 2 years in e Commerce payments industry.
• Fluency in written and spoken business English.
• Established B2B payment sector network and strong contacts.
• Completed university studies or evidence of similar qualifications.
• Excellent rhetorical and analytical skills, confident appearance, strong negotiation skills and drive to succeed.
• Controlled Function Disclosure

This role has been identified as Controlled Function (“CF 7”) under the CBI Regulations.

Employees must comply with the CBI’s Fitness and Probity Regime and the Conduct Standards, and they agree to allow the Company to conduct necessary due diligence.

Location Expectation

While posted as remote, employees based near the office will be expected to work onsite 3+ days per week.

Accessibility

We are committed to an inclusive recruitment experience.

If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

• Total Rewards
• Clearly defined salary ranges aligned with industry benchmarks and internal equity.
• Performance‑based incentives recognized through transparent, objective criteria.
• Inclusive equitable benefits focusing on financial wellbeing, health and wellness.
• Continuous development opportunities, training, education support, and career progression pathways.
• Employee recognition programs celebrating achievements and milestones.
• Closing Date

Posting may be closed early due to high volume of applicants. We encourage early applications to ensure consideration.

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