As an IT operator within an Operations Centre, you ensure the monitoring and continuity of IT systems in a critical environment. You intervene in the detection and management of incidents.ContextOn behalf of one of our clients, a major player in the insurance sector based in Lausanne, DAREST is looking for an IT Operator at the Operations Centre. You will join a small team and work at the heart of the information system to ensure supervision, continuity and quality of IT services.Job objectives: Within the Operations Centre, you will be responsible for:Supervision & monitoringMonitoring infrastructures (servers, networks, applications) Checking the proper functioning of backupsIncident managementDetecting, qualifying and tracking incidents, prioritising according to their impact and coordinating actions. Escalating to the appropriate teams and ensuring follow-upService restorationApplying procedures to restore systems, actively participating in service continuityConfiguration managementUpdating the CMDB and maintaining data related to IT environmentsTechnical interventionsSupport in data centresOn-site intervention (equipment, printers, meeting rooms)DocumentationWriting and maintaining operating proceduresMain responsibilities:Good knowledge of information systems and IT infrastructuresAnalytical and problem-solving skillsAbility to work in a team and in a critical environmentCompliance with proceduresPriority managementRegular reportingTrainingTraining in IT (operator or equivalent)QualitiesService-mindedness and sense of responsibilityAutonomy and rigourStress resistance and proactivityConditions Location: Lausanne (proximity preferred) Activity rate: 100% Hours: shifts between 06:00 and 22:00 Start: ASAP Duration: long mission (2026 with possible extension) Languages: French + good level of English
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IT Operator Arbeitgeber: Darest Informatic SA
Darest Consulting Services bietet eine dynamische Arbeitsumgebung in Neuchâtel, wo Teamarbeit und Innovation im Mittelpunkt stehen. Als Arbeitgeber legen wir großen Wert auf die berufliche Weiterentwicklung unserer Mitarbeiter und bieten zahlreiche Schulungs- und Aufstiegsmöglichkeiten. Unsere Unternehmenskultur fördert ein offenes Miteinander und ermöglicht es Ihnen, Ihre Fähigkeiten in einem unterstützenden Umfeld zu entfalten.
